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PLEASE READ AND UNDERSTAND THE FOLLOWING TERMS AND CONDITIONS BEFORE PURCHASING

Highline Auto Parts is dedicated to providing our customers with quick, friendly service by offering a large selection of quality used auto parts at prices you can afford!

SHIPPING

Standard Shipping
Shipping & handling rates provided in listings are to continental US destinations.
 **Hawaii, Alaska, & Puerto Rico residents: Please contact us for a shipping & handling quote prior to purchasing merchandise.

Please allow 3-7 business days for arrival of in-stock merchandise shipped via standard shipping. Saturdays, Sundays, and Holidays are not considered shipping days. 
Overnight and 2nd-day shipping are available for many items. Message or call us for pricing and availability. 
**All shipments must have a valid Home or Business delivery address. We cannot ship large or heavy items to P.O. Boxes. 

LOCAL PICK-UP items must be picked up within 30 days unless prior arrangements are made.

 International Buyers: 

International buyers will need to obtain a shipping quote BEFORE making a purchase. PLEASE BE ADVISED: Import duties and taxes will vary by country and may not be determinable until after the shipment has been arranged. Buyer is responsible for all additional import fees and taxes once the shipment arrives to the destination country.  
We cannot ship your item until the shipping & handling fees are paid in full.

 
 Freight Shipments:

·         Freight shipping service is used for engines, transmissions, doors, & interior upholstery sets.

·         Freight shipments are secured to a pallet or within a crate.

·         Shipping rates provided in listing description are valid to destinations with a BUSINESS ADDRESS.

·         Residential address delivery will cost an additional $40-$60.  

Please ensure trucks have access roads to the selected delivery address

·         Buyer will be contacted via telephone prior to delivery in order to schedule a drop off time.

·         Please be advised: We cannot complete the shipment until we receive this information! 

·         Purchases are guaranteed and may be held for up to 30 days from time of purchase.

Local Pick-Ups:

·         LOCAL PICK-UP items: Please contact us before you commit to a purchase if you would like to determine if freight shipping is possible.

·         Purchases are guaranteed and may be held for up to 30 days from time of purchase unless prior arrangements are made. No guarantees otherwise.

PLEASE READ IF YOU ARE COMMITTING TO PURCHASE A BUMPER OR ANY ITEM INDICATING GREYHOUND SHIPPING:

Greyhound Package Express:

·         Greyhound Package Express shipping service is used primarily for bumpers and irregular or oversized items. 

·         Greyhound Package Express works by utilizing the unused cargo space beneath their commuter busses in order to transport packages quickly and affordably.

·         Items shipped through Greyhound Package Express will need picked up from Buyer’s selected participating Greyhound Bus Terminal.

·         Buyer will need to first determine the location of their closest participating Greyhound Package Express location by going online to shipgreyhound(dot-com)

·          Using eBay messages provide your selected Greyhound location and your telephone number.

·         The provided telephone number will be called once your shipment has arrived at the Greyhound Terminal and is ready for pick-up.

·         Please be advised: We cannot complete the shipment until we receive this information! Purchases are guaranteed and may be held for up to 30 days from time of purchase.

Please do not delay in picking up your item after you’ve been contacted in order to reduce the potential for any accidental damage during holding at facility. 


PAYMENT 
We accept PayPal payment. We accept all major credit cards over the phone. Cash or credit cards are accepted at time of pick-up for items listed as Local Pick-Up Only. No personal checks are accepted, sorry.
By law, we charge state sales tax for items shipped to Pennsylvania residents and all local pick-ups. PA Sales Tax (6%) applies to subtotal + S&H. 

STANDARD LIMITED WARRANTY

Auto parts are guaranteed to arrive to the Buyer in the condition as stated at time of purchase. The standard limited warranty expires 30 days from time of purchase. All applicable parts are guaranteed to function properly consistent with age, mileage, and intended design, unless otherwise noted in the item description. Highline Auto Parts will replace the part or refund the purchase price, at Highline Auto Parts’ sole discretion. We reserve the right to replace failed parts with equal to or greater than original mileage parts. Highline Auto Parts does not warrant against oil consumption, oil leaks, normal wear and tear, emission levels, seals, gas leaks, oil pumps, water pumps, belts, hoses, bolts, tightness of bolts, and any accessories that are sold with engines. Highline Auto Parts does not warrant against loss caused from installation, removal, or repair in connection with the sale of used auto parts. Buyer understands that guarantees and warranties are void if motor or part is overheated, damaged, disassembled, etc. Warranties do not apply to parts sold for the purpose of rebuilding. Accessory parts included with engine blocks, transmissions, axle or carrier assemblies are not covered under any warranty. This warranty does not cover merchandise failure or damage caused by improper installation, usage from which the part was not intended or improper maintenance of the product

Products and parts that are not provided with a warranty are: cut off body parts, emissions equipment, brake parts, tires, and safety equipment including air bags and seat belts that are sold "as is".

**INSTALLATION REQUIREMENT

For mechanical parts: the installer must be a certified mechanic and follow the correct installation procedures as stated by the manufacturer’s guidelines. Buyer agrees to ensure installer must replace all seals, gaskets, fluids, belts, etc. with installation and that the installer of the part is equipped with the necessary means to install the part properly. Buyer understands that failure to follow installation procedures set forth by the manufacturer will result in their warranty being voided. **Engines, transmissions, carrier assemblies, axle assemblies, radiators, and power steering pumps are drained of all fluids in accordance with local, state, and federal laws. Do not attempt to operate before replacing fluids and filters.

ALL AIR BAGS AND SEAT BELTS ARE SOLD "AS IS". Recycled air bags and seat belts are not tested by Highline Auto Parts to meet any safety standards. A qualified installer must install air bags & seat belts in accordance with the manufacturer’s specifications. Air bags and seat belts that are not installed correctly could subject installers or passengers of a vehicle to risk of serious injury, including death. The Buyer of any air bag or seat belt must have a certified garage or mechanic inspect and install the recycled air bag or seat belt.

USED TIRES ARE SOLD "AS IS”: With the purchase of used tires the Buyer acknowledges that the tires are being sold "AS IS" and in their present condition as stated at time of purchase. The Buyer further acknowledges that any defects or deficiencies in a used tire may not be apparent or discoverable. The Buyer agrees to have the used tires further inspected and installed by a professional tire installer. Highline Auto Parts makes no representations whatsoever regarding the used tire(s) being purchased and/or their suitability or fitment for a particular purpose.

RETURN POLICY

 PLEASE DO NOT OPEN A CASE WITH EBAY TO REQUEST A RETURN! If you would like to make a return, message us using eBay messages. Refunds may be delayed or denied if a return authorization is not obtained before sending your part back. Products or goods must be returned and exchanged with an appropriate invoice or proof of purchase. Damage claims will be denied if damage was stated in original description at time of purchase. NO returns on special orders, overheated, altered, or disassembled part(s). For merchandise purchased online or by phone; it is the customer’s responsibility to return the item back to us in the same condition it was received. Merchandise returned not in its original condition will result in claim being denied. Buyer agrees to cover all return shipping costs. Please allow 7-14 days to process returns for refunds. 
All non-defective parts returned are subject to a 15% restocking fee. All original and/or actual shipping and handling fees are non-refundable. All returns must be received within 30 days of purchase.

IF YOU RECEIVE THE WRONG PART: Please retain all original packing. Contact Highline Auto Parts to receive a return label.

TO MAKE A CLAIM

Claims must be made within 30 days of receiving your part.

IF YOUR ITEM IS DEFECTIVE: For mechanical parts, qualified installer must provide explanation of procedures and any evidence of defect for claim to be valid. Highline Auto Parts will replace the part or refund the purchase price at Highline Auto Parts’ sole discretion. We reserve the right to replace failed parts with equal to or greater than original mileage parts. Please see our Standard Limited Warranty for more information.

IF YOUR ITEM IS DAMAGED DURING SHIPPING: Highline Auto Parts must be advised of any faulty or damaged goods within 24 hrs upon Buyer’s receipt of them. To make a claim customer must provide Highline Auto Parts with any supporting documentation of claim. Claims should be submitted with proof of purchase. Claims on packages shipped via FedEx: Packages are insured against damage during shipping. Buyer can initiate the claim with FedEx customer service immediately upon receiving the damaged package or contact Highline Auto Parts so we can submit the claim. Please retain all original packaging material you received your item in to substantiate the claim. Provide any details of your claims process to Highline Auto Parts. Buyer agrees that any claim cannot exceed amount of purchase.

Please contact us if you are not satisfied with your transaction before leaving Neutral or Negative feedback. We are committed to resolving any issues that arise but we first need to be made aware of the situation.

We appreciate your business and your feedback matters!