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Cadillac plans dealer, consumer support for CUE infotainment system

General Motors is taking a page from Apple's Genius Bar tech-support program as its Cadillac brand rolls out a new infotainment system. GM is requiring Cadillac dealers to designate two employees as certified CUE specialists--one in sales, the other in service--as experts to walk customers through the system known as the Cadillac User Experience, or CUE. GM also plans to hire 25 service representatives that it will scatter across its largest markets to field questions from both dealers and customers.

Pace cadets: At AMG academy, students take their finals with their right feet

Mercedes-Benz USA launched the AMG Challenge in 2002, a program touted as "a chance to experience the thrill of driving the newest Mercedes AMGs on some of America's best racetracks." This year, MBUSA abandoned the Challenge in favor of the AMG Driving Academy, a multistage driver-development program pioneered by AMG in Europe. The difference? According to Greg Clark, AMG manager, "the Challenge was more about the cars, while the Academy is more about the driver." Having participated in both the Challenge and now the Academy, we'd say that difference is subtle, at least as it applies to the one-day program.

In memoir, Bush defends auto bailout to safeguard American jobs

Former President George W. Bush is defending his $17.4 billion bailout of the U.S. auto industry in his memoir, Decision Points.