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Luxury car buyers get kid-glove treatment from dealerships

Luxury vehicle buyers want service -- not just repairs done right, but the kind of pampering they get at high-end hotels, restaurants and boutiques. It's all about the extras. In response, luxury vehicle brands are stepping up their games, rolling out unprecedented customer service, training staff and reconfiguring showrooms to cater to these buyers.

East meets West at NDE

Nissan opened the doors to its European design studios late last month, part of the Japanese automaker's first ever participation in the London Design Festival events in London, UK. Showcasing the works of 20 designers under the theme of 'East meets West: the cultural crossroads of creativity', the exhibition also included a ‘Pecha Kucha' event with presentations from a further six influential designers. Held in Nissan Design Europe's ground floor conference rooms, the exhibition presented pieces from artists and designers around the world working across various disciplines, including photography, Fine Arts, textiles, product design, fashion and ceramics.

Jaguar C-X17 concept (2013) design boss Ian Callum on interior design

As with all concept cars, the Jaguar C-X17’s interior is the least production-viable element of the entire design, but it does give vital clues to the direction that design boss Ian Callum and his team are evaluating for the future. The focus is on clean, strong, flowing design, one that shuns clutter for pared-back simplicity. Open the door and you’ll notice both the sense of space and the small F-type steering wheel and four individual bucket seats, the latter two elements suggesting a nimble, involving driving experience.