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BMW to market new small-car line in U.S.

BMW AG's new front-wheel drive family of cars will be sold in the United States but the question is whether the U.S. market is ready to accept vehicles smaller than the 1-series coupe, said Ian Robertson, BMW AG board member for sales and marketing. The new class is being called UKL--an abbreviation for lower compact class cars sold in Germany.

Skoda number one for customer service

There’s seemingly no end in sight for the rise and continued rise of the Skoda brand. Fresh from the Superb and Yeti being named as the UK’s top two most satisfying cars to own, Skoda has now been named the number one automotive brand for customer service. The company topped the automotive tables in July’s UK Customer Satisfaction Index Summary (UKCSI), produced by the Institute of Customer Service.

No Logbook? No Sale

IT’S EASY to let your head rule your heart when buying a used car, but a leading industry expert is warning buyers not to part with their cash if the vehicle is missing its logbook. Used vehicle data specialists HPI says it has seen a rising number of customers fall prey to sellers passing on vehicles without a logbook, otherwise known as the V5C, leaving them vulnerable to a number of scams. Commenting on the issue, Phil Peace, Operations Director for HPI, said: “We’ve seen a number of buyers going ahead with a vehicle purchase without having seen the logbook for the vehicle.