Warranty: Warranty will not be applied to items installed on vehicles used for racing or offroad, commercially, or modified from the standard suspension. Any part with damage caused during the installation damage caused during an accident, torn rubber boots/bushings or used in a different manner or application for which it was designed will not qualify for warranty claim.
To claim warranty:
1) Send your purchase/payment information via e-mail (include invoice, Transaction ID or receipt ID)
2) RA# will be issued.
3) Send parts to be inspected (follow instruction given when RA# is issued)
4) Once we receive the parts we have up to one week to have the parts inspected
Disclaimer: Limited warranty represents the total liability of our company and we make no other warranty express or implied including the implied warranties of merchant-ability or fitness for a particular purpose We shall not be liable for any indirect special incidental or consequential damages nor for inconvenience or loss of use while the item is being replaced including the cost of a rental car towing charges legal fees labor costs and any additional part required to remove and replace the defective part. We will not pay any shipping cost. Customer is responsible for all shipping costs warranty related or not.
All products returned for "defective or incorrect item shipped" reason must be returned in the same condition (never installed, with the corresponding bag and box) as you have received it. If after inspection we prove that the item was not defective or was not returned in the same condition we have the right to charge 20% of the total of purchase.
If you want to return the item for refund just because you dont want it anymore or any other different reason than defective or incorrect shipped, you must pay the return shipping cost. We recommend that you keep the tracking number as a proof of delivery because we are not responsible for package lost and product damaged during the return process. Once we receive the parts and they are inspected and approved a refund will be issue during the next business 7 days for the amount that you have paid minus a restocking fee as follows:
- Item that shipping cost was paid for by the buyer, will be refunded the payment minus shipping cost and 20% of restocking fee of the part cost.
- Item with "free shipping" will be refunded the payment minus 20% restocking fee.
- Shipping is NOT COVERED under warranty of boot should the boot be determined to be defective under warranty.
Limited warranty represents the total liability of our company and we make no other warranty express or implied including the implied warranties of merchantability or fitness for a particular purpose We shall not be liable for any indirect special incidental or consequential damages nor for inconvenience or loss of use while the item is being replaced including the cost of a rental car towing charges legal fees labor costs and any additional part required to remove and replace the defective part. We will not pay any shipping cost. Customer is responsible for all shipping costs warranty related or not.
We only ship to verified addresses.
Free shipping will be UPS or USPS Priority mail our choice so please give us appropriate addresses for either carrier depending on where you live and if you are able to receive USPS mail or not.
Canadian customers please make sure to give us a physical street address if you choose UPS as UPS does not ship to PO Boxes.
If Free Shipping is offered, only to the lower 48 states only. Shipping to any other locations available upon request at additional costs.