2004 Ford / Lincoln / Mercury Climate Control
REPAIR SERVICE
LIFETIME WARRANTY

This is a SERVICE to repair a part YOU ship to us here at BBA Reman.

Common Symptoms of a Faulty Unit: Repairable faults include temperature controls no longer working, unit can get stuck on or only blow out of the defrost and it's also been reported that when the unit is switched to AC, warm air comes out. But if you put it on MAX, the AC does work. Please call us with any questions at 1-866-573-2740.

How does the a "Repair Service" work? After BBA Reman receives your payment information, we will email you a shipping label to your email address. We only ship within the USA. You print that label and package up your part then ship it to us. We are closed on weekends, but otherwise the shipping label will be emailed to you within 24 hours.

How long will it take? Repairs take 2-4 business days once we get the part here and then add shipping time back and forth to your location.

How do I package the unit? As these units contain delicate electronics and can be damaged in shipping, we recommend that you use a large box (so that there are about 3 inches of extra space on each side), wrap the unit in a layer of bubble wrap and fill in the extra spaces with packing peanuts.

Don't forget to visit our store!

Lifetime Warranty

The BBA Limited Lifetime Warranty covers the repair of your unit back to its original operating condition for any problems resulting from manufacturing or workmanship defects. All internal components and labor performed by BBA are fully covered. It is valid as long as you own the vehicle and is non-transferable. Shipping, removal, diagnostic, coding, programming, software download, and/or mechanic charges are not covered by the warranty. If BBA determines the part is beyond repair, we will either provide a replacement unit, or refund the entire purchase price, at our discretion. Factors that could void the warranty include, but are not limited to: water damage, fire damage, over voltage damage, part being damaged as a result of another defective part in the vehicle, damage caused by jump starting the vehicle, improper use, use in an application for which the part was not intended, or untimely return of core unit (if applicable).

Not all parts can be fixed. If your part is not repairable, we will refund your payment and ship it back to you. If you send in an item that does not match the one in the description, we will again refund your payment and ship it back to you. For more information, call us: 1-866-573-2740