Visit
My eBay Store: John's Performance Shop
Payment
Payments
must be made within 5 days. Failure to do this will result in an unpaid item
case with eBay. If you do purchase an item by mistake please contact us
immediately. We can cancel the transaction and no eBay involvement will be
needed. We understand mistakes can be made, but please let us know about them
right away. Ohio residents will be charged local sales tax. We accept PayPal
only in our eBay store. (This insures a
safe secure transaction for both the buyer and seller.) Please read the entire
listing and make sure that it will fit your specific application before buying.
We are not responsible for buyers who fail to check the listing before buying.
Combined shipping
If you
would like combined shipping please hit the “buy it now” button on all the
items you would like to purchase. Then wait to pay until I have sent you a
combined shipping invoice. If you do not wait for this invoice and pay for
the items then they will be shipped separately and no combined shipping
discounts will be given. This may take 24-48hrs depending on when you purchase
the items. M-F after 5pm (Eastern Standard Time) combined shipping is taken
care of the following morning. Saturday-Sunday combined shipping is taken care
of the following Monday morning.
Contact us
If you
have a question about a part or need assistance with an order click on the “ask
a question” link at the bottom of each listing. OR call us at 419-396-6201 M-F
8am-5pm Sat 9am-3pm eastern standard time. Please ask for Julie.
Returns
Item may
be returned for exchange or refund within 14 days after item is received, for a
20% restock fee.
If an
exchange cannot be fulfilled, customer may choose another item or be refunded.
Item must
be in original condition & packaging with all tags attached.
Any items
that are open (if the item is in a bag), used, worn, contain smoke odor, pet
hair or anything not in the original condition will NOT be accepted.
All baseball
style hats must be returned in original condition. No envelopes or flat boxes.
No crushed hats will be accepted. Also please package all items with care. If
the item is received broken or damaged, due to lack of packing, no refund will
be given.
We do NOT
pay for shipping on exchanged items to us & back to you. You will need to
pay for shipping both ways for an exchange.
We
strongly recommend using a traceable means of shipment for your returned items
as we are not liable for items lost or damaged in transit.
All
unaccepted returns can be shipped back at the customers’ expense or they will
be abandoned with no refund.
Original
shipping charges are non-refundable.
International shipping
International buyers if
your package is returned to us because it was undeliverable, only the purchase
price of the item(s) will be refunded. The cost of shipping will not be
refunded to you. Taxes,
duties, brokerage fees, import fees, and customs fees on items shipped
internationally are the responsibility of the buyer; they are not included in
the sale price.
First class mail can take anywhere from 3-8 weeks.
Priority mail can take anywhere from 8-12 business days. At times things will
get stuck in customs. It can be in customs 1 day or weeks. I have no control
over this and if it does get stuck in customs there will be a delay. Please
keep in mind high volume times such as Christmas will also cause a delay in
getting through customs.
International buyers if you would like combined
shipping please hit the “buy it now” button on all the items you want. Then
wait to pay until I have sent you a combined shipping invoice. This may take
24-48hrs depending on when you purchase the items. M-F after 5pm (Eastern
Standard Time) combined shipping is taken care of the following morning.
Saturday-Sunday combined shipping is taken care of the following Monday
morning.
Feedback
If you are not 100% satisfied with your
transaction please contact us before leaving feedback. We strive for customer
satisfaction
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