We are happy to answer any questions you may have. To ask a question, please click “Ask a question” at the bottom of this page and if you can’t find the answer you are looking for, then email us, and one of our specialist will be happy to answer your question.
We promise to reply within 12 hours, with the exception of weekend and holiday inquires which may take up to 72 hours for a response.
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Shipping Terms
If you live in the USA then we offer free shipping.
It should take up to 2-5 days for your order to arrive, We have two Stores in USA,one loacte in CA,anther one is in KY.
We use USPS or UPS standard delivery.
Unfortunately we cannot ship to Alaska, Hawaii, Guam, Puerto Rico, US territories, APO/FPO addresses at the moment.
If you need your item as soon as possible, then please request next day or express delivery.
To check the estimated time of delivery, you can select the “Shipping and Payments” section, enter your details and eBay will provide an estimated time.
We aim to ship all orders within 24 hours, however weekends and holiday orders will be processed on the next business day.
Payment Method
Please make your payment with 3 days of your order via PayPal.
Please note that an 6.25% sales tax will be applied to Massachusetts customers.
Additional payment information can be obtained via the “Ask a Question” tab.
Friday and weekend payments will be processed on the next business day.
Warranty
We offer a 6 month warranty on all our products. The warranty starts from the date of the original purchase. We are happy to replace any faulty items with a new one.
We also offer 30 days full refund.
If you would like to exchange or return your item, please do so within 30 days of the original purchase.
Please note that we cannot refund shipping or handling fees, and a 15% restocking fee ($10 minimum) may be applicable.
Customer satisfaction guaranteed.
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