Additional notes:
Pinwall Cycle Parts, Inc., based in Massillon, Ohio is a LICENSED motorcycle salvage dealer by the State of Ohio and most states in the country. The company was started in 2005 as a small salvage parts supplier. By respecting our customer's trust and focusing on providing you with quality salvaged parts at a fraction of new or after market prices, we have grown to be the largest indoor salvage powersports dealer in the United States.
Pinwall's inventory is pre-disassembled, stored in our 80,000 square foot indoor warehouse and is ready for quick pick up or expediently shipped to your home or mechanic. Our vehicles and their systems are tested even on a dyno machine and videoed prior to disassembly for you to review. We bring our showroom to you by accurately describing and photographing the honest condition of each unique part. Our staff has access to Microfiche schematics to assist you in cross referencing.
Great! But what does this mean to you? Simple. We recognize that the part you need is more than a part. It is the solution to getting you back on the road of freedom. Because our vehicles are legally obtained, you can expect compliance and integrity. Our parts are warehoused and not exposed to nature's elements which will reduce the part's integrity. We provide fast shipment or quick local pick up. Through our dyno testing videos, full disclosure of the part condition, secure warehousing and expedient service, we hope we exceed your expectations.
Still have questions? The internet is not the only option. You may email us at customerservice[at]pinwallcycle.com, call us 330-879-9910 or visit us on facebook 24 hours a day. We hope you choose to be a part of the Pinwall family as your bike is a part of yours!
Okay. So what is the small print? The parts are removed from salvage vehicles. Age and mileage should be considered in determining "normal wear". We do our utmost to reflect each and every unique part's condition so the description or lack thereof of a used item is a general description of this used part other than normal wear. We do not intentionally hide defects when photographing parts. We will not assume what you are looking for and we kindly ask not to assume anything about the parts. Some parts, even damaged parts, may not fit your application but are acquired by others for a unique solution. We do our utmost in full disclosure. The fitment, use and inspection of the part prior to installation is the buyer's responsibility. Because we cannot control if a previous owner modified a bike, we cannot guarantee the OEM cross reference. Electrical parts are tested prior to disassembly but cannot be accepted under any refund or exchange. For our customer's safety, we do not sell used tires. Tires left on a wheel/rim purchase is to protect the product during shipments. The buyer assumes all liability by purchasing, installing and using the part and no express warranty is implied by Pinwall Cycle Parts, Inc. Restock fee of 20% is assessed on returned parts less initial shipping costs. Shipment back to our facility is the responsibility of the buyer. We recommend replacing wear parts on your items prior to installation. For example, gaskets, fork seals, brake pads, bearings, etc and anything of the like, are not guaranteed by Pinwall Cycle parts, Inc.
Frames, engines and major components come with a bill of sale from Pinwall Cycle Parts, Inc. having the donor vehicle identification number from the vehicle the part came off of. No title or MSO is issued as the original title is returned to the state and marked dismantled. For security reasons, the bill of sale will be mailed separately from the part. It is illegal to sell a dismantled vehicle frame with a title. In most states, the original vehicle identification number is replaced with a custom or assembled vehicle identification number and registered as an assembled built vehicle. Once your vehicle is assembled and inspected by your state it will no longer be registered as the year, make and model of the frame you are purchasing, but rather a custom built/assembled/special vehicle having the year in which your project was inspected by your state officials. This is generally how it works, but please check with your local state trooper inspection facility for clarification on their laws. Please understand your local DMV usually does not understand this process.
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Orders are generally shipped the next business day Monday through Friday. Fed Ex, UPS and USPS are the methods of shipments, at Pinwall's discretion, and tracking is uploaded via your supplied email. Orders are shipped to the address provided by you to Ebay and will be used as the shipping address. Please call us for any FREIGHT Quotes, NEXT DAY OR 2 DAY QUOTES, or special handling needs at 330-879-9910 Monday through Friday 9am to 5pm Eastern. Please do not send an email to change information as we are focused on providing our customers with the fastest delivery service possible and may not notice an immediate email need. Please note, that shipping is uniform for all lower 48 U.S. states but allU.S. Territories, APO, FPO's, Alaska, Hawaii, and international shipments will incur surcharges as posted in the product listing.
International
Due to the nature of shipping calculators and dimensional weights, errors may happen and we will provide you with an accurate shipping invoice to reflect these additional costs. Custom values are accurately listed by law and we cannot change the price. VAT taxes, brokerage fees or other import duties cannot be anticipated and are the buyer's responsibility. Unclaimed merchandise from customs returned to Pinwall will have international freight costs deducted along with restocking fees. For large exports OCEAN CARGO AND AIR FREIGHT SHIPMENTS ARE AVAILABLE. PLEASE CONTACT US THROUGH FACEBOOK OR PHONE SO THAT WE MAY PROPERLY QUOTE YOUR SHIPMENT. Quotes are good for 14 days.
Local Pickup
You may pick up your parts at our facility located at 635 3rd Street NW, Massillon, Ohio 44647 during normal business hours. No appointment necessary! All Ohio customers and in store pickups will be charged Ohio sales tax.
Freight (International & Domestic)
Large items that require freight shipping (as in engines, body plastics, larger frames, side cars, trike kits, bulk part orders, etc) are shipped to the nearest freight terminal to the address in your eBay/PayPal account or to a business with a loading dock. Some countries can facilitate a shipment to your provided address or may require the item to be picked up at the closest international port. Large shipments generally require a broker to facilitate your country's custom taxes, VAT, duties or import fees incurred and are the buyer's responsibility. If a Lift Gate is necessary for home delivery, extra fees may be the buyer's responsibility. These are not normal but may incur for heavy freight deliveries to Home Addresses and generally may approximate to $100 to $125 dollars. For communication purposes, phone numbers and emails are required prior to shipment and signature is required by freighting companies. If you have any questions, please do not hesitate to call us at 330-879-9910 Monday through Friday 9am to 5pm.
Ebay payments can be made through PayPal or with your credit card through the ebay System. In store pickup can be paid with credit card or cash in person. Unfortunately, paypal can not be accepted for in store pickups. We require payment within 7 business days. If not paid by the 7th day, we reserve the right to relist or resell the item. Any concerns or questions, please do not hesitate to contact us Monday through Friday 9am to 5pm at 330-879-9910.
Please contact us with any questions you may have about an item or problems you may have with an order from us. Please do not assume anything about an item. Please do not relay on receiving an answer before bidding. We answer every email, but sometimes it may take a few days to receive a response. We care to do what we can to keep your business and trust so please contact us and give us a chance to resolve the issue before leaving feedback. We can be reached M-F during normal business hours, Eastern Standard Time at (330) 879-9910. Please understand that our customer service dept, sales team and shipping dept are closed on the weekends.
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