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Cadillac plans dealer, consumer support for CUE infotainment system

General Motors is taking a page from Apple's Genius Bar tech-support program as its Cadillac brand rolls out a new infotainment system. GM is requiring Cadillac dealers to designate two employees as certified CUE specialists--one in sales, the other in service--as experts to walk customers through the system known as the Cadillac User Experience, or CUE. GM also plans to hire 25 service representatives that it will scatter across its largest markets to field questions from both dealers and customers.

Lewis Hamilton on Pole for 2014 Italian Grand Prix

Lewis Hamilton on Pole for 2014 Italian Grand Prix F1 hasn’t been kind to Lewis Hamilton in 2014, especially with Nico Rosberg running in to him at Spa, but Hamilton is back on track with his first pole position since May and, better still, he did it by leaving Nico Rosberg in second place a comfortable 0.274s behind. That performance will no doubt help Hamilton’s state of mind as he battles Rosberg for the drivers championship, but he still has a mountain to climb as Mercedes’ sanctions on Rosberg don’t include a ‘resting’ race to level the playing field. And with just seven races to go, a 29 point deficit is a big deficit to make up.

Volvo Concept You (2011) at Frankfurt motor show

The Concept You, says Volvo, combines a sleek coupe-like exterior with a high-tech interior that keeps the driver in command via intuitive smart-pad technology. It also gives us a first taste of Volvo’s design direction as it readies the next-gen S80. Designed by Peter Horbury, Concept You builds on Concept Universe, which was shown at Shanghai 2011, and is based on Volvo’s new Scalable Platform Architecture.