Damage Claims:
All orders are carefully packed, however, mishandling by the carrier in-route can result in damage. The carrier is responsible for the shipment from the time it leaves our warehouse until it is delivered to you. All claims for damage or postage should be immediately reported to the carrier, not to JeepsUSA.

Returns:

All sales are final. Exceptions to this follow these guidelines:

1. Cancellation of an item purchased through an ebay auction prior to shipping will be subject to payment by the bidder of all related listing and selling fees, plus a 10% restocking fee.

2. Refund for an item after receipt, if allowed, will be subject to inspection by JeepsUSA or the supplier, plus the purchaser is responsible for return shipping costs, listing and selling fees, and a 25% restocking fee.

3. Items that have been installed are NOT eligible for return, unless they are defective. (see warranty policy)

                                                                                 
Warranty:
While JeepsUSA stands behind the products we sell, we cannot accept responsibility for breakage or failure of the parts. All products sold by JeepsUSA are for off road use only and designed to be used in conjunction with OEM parts only. All items sold by JeepsUSA are warranted by their manufacturers to be free from defects in materials and workmanship prior to installation. Any alteration to the product or improper use of the vehicle will void any and all warranties. No warranty will be offered for parts improperly installed. Because all parts sold are intended for off road use applications, it is not possible to warranty or guarantee the performance of any item. Further, we disclaim any liability for actions resulting from failure or parts durability. We disclaim any expressed or implied warranties. Our products and the products manufactured by others may be subject to an infinite variety of conditions due to the manner in which they are used, serviced, and/or installed. Purchasers and users of such products rely upon their own judgment as to the suitable use, selection, service and installation of such products. All warranty claims must be directed to the manufacturer(s) of the product(s).

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