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Sturgess Jaguar is the Franchised Main Dealer of the Year 2013

The dealer experience can make or break your relationship with a car brand, so having a strong, high profile group of main dealers that offers not just a showroom full of cars, but staff who are knowledgeable, helpful and prepared to go the extra mile, makes the difference. So Jaguar will be suitably chuffed that not only did March see them deliver their best sales results ever but that one of their main dealers – Sturgess Jaguar in Leicester – has been named Franchised Main dealer of the year in the Motor Codes Garage of the Year Awards run by Motor Codes, a government-backed operator of codes of practice for the motor industry. Motor Codes had 11,500 garage users rate their experience of of customer service in garages across the UK, and Sturgess came out on top in the Main dealer Franchise gong thanks to its “transparent, customer-focused approach and its all-round efforts to accommodate all types of customer requirements”.

Only one minivan in Chrysler's future, no subcompacts for U.S. market

The Chrysler Group will offer just one minivan in the future--the Chrysler Town & Country--as part of a plan to end duplication in dealer showrooms and give each of its brands a strong and distinctive lineup. Under the plan, the Dodge Grand Caravan minivan and Dodge Avenger mid-sized sedan will be replaced by a single crossover in 2013, Chrysler CEO Sergio Marchionne told Automotive News. The Chrysler brand will get a replacement for the 200 sedan when the Avenger, its sibling, is replaced.

Jaguar Land Rover sales up 10% in October

Jaguar Land Rover has revealed another rise in sales for October 2012, selling 10 per cent more cars than a year ago. Jaguar Land Rover has reported sales of 25,176 cars in October 2012, an increase of 10 per cent on last year, and sales for 2012 up by an impressive 35 per cent compared to the same period in 2011. But those sales are really a game of two halves – Jaguar and Land Rover.