Our Shipping & Return Policy:

Most auctions and store inventory items have stated shipping amounts. On all other items we charge the exact Fed Ex published shipping rates (insurance included). Our goal is to offer our customer the most cost-effective shipping. When possible we combine multiple purchases into one package. For United States shipping we primarily use FedEx Ground, FedEx Home Delivery, and US Postal Service Priority Mail, neither require a signature for delivery.

For International Shipments, we use the US Postal Service Priority Mail International and First Class Mail International. International shipments include a small $1.00 to $2.00 handling fee.

We will notify you when a package has been shipped and the shipper will provide you with the tracking information and the expected transit time.

If not satisfied with the purchase, a buyer may return items up to 30 days for a complete refund minus a 10 percent restock fee. The item must be in its original condition or a 20 percent restock fee applies. Please contact us prior to making a return.

**To determine transit times please click here for the FedEx Ground Transit Map

 

 

3 Easy Payment Options:

• Pay Pal* (finalize via Pay Pal with either Pay Pal funds, any of the four major credit cards, or with an e-check) or
• Mackie Enterprises credit card account through Payflow. This option is available during the checkout process.
• Call Mackie Enterprises at 856-374-4740 with credit card info.

*We prefer PayPal but gladly accept either of the other two payment options.

 

 

Purchasing Instructions:

When purchasing MULTIPLE ITEMS we can frequently combine the orders into one package. If an item has FREE shipping all other items that can fit into the box is also shipped for free. This is why it is difficult to include an automatic shipping calculator for many of our listings. You would have to know the weights and understand what we can combine into what type of package, so in many instances it is easier for us to calculate the shipping.

If this is an AUCTION item, only one may be purchased. If you want multiple items you need to purchase them from our eBay store.

When purchasing a NON-AUCTION item, please insert the quantity and just click Buy it Now. The order will be forwarded to us. If you prefer completing the transaction yourself, please contact us for the shipping charges. Otherwise, we will process the order by calculating the exact FedEx Ground shipping charges and then you will be e-mailed an invoice. Between 7am EST - 6pm EST, we will normally respond within an hour of placing your order. When late-night shopping, you should receive your invoice by 7am EST the next morning.

All multiple quantity orders will be forwarded to us. We will combine the orders into one invoice, calculate the exact shipping charges (insurance included), and then e-mail you an invoice and a purchase notification. Please keep in mind that when making multiple purchases, we can usually combine the order into one package to save you money on shipping charges!

If you have any questions or experience any problems, please call us at 856-374-4740.