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OnStar tests Facebook updates, text-message reading services

Wed, 15 Sep 2010

General Motors' OnStar service is launching new features with the latest generation of its technology and is testing applications such as reading text messages and updating social-networking Web sites via voice command.

The ninth generation of OnStar's software will let GM car owners use their smartphone to remotely start the engine and lock or unlock their cars. The service is called OnStar MyLink. Previously, an owner would have to call OnStar for such actions.

OnStar is also adding certified emergency advisers to its call centers. The emergency advisers can speak via the OnStar voice system to car-crash victims and offer first-aid guidance.

Two services being testing by OnStar are likely to attract a lot attention. One would let users dictate an update to the status on their Facebook page. Another service would read text messages from a driver's smartphone.

Such features, if they are launched, are certain to add to the debate over driver distraction. Governments are banning the use of cell phones and texting devices by drivers in a bid to reduce crashes blamed on using the technology while driving.

The National Highway Traffic Safety Administration reported that in 2008, 16 percent of fatal crashes involved a distracted driver.

Automakers have responded to driver-distraction concerns by adding hands-free technologies.

GM rival Ford Motor Co. has pushed its Sync hands-free system for telephones and portable music players.

"These initiatives are all about OnStar's role in keeping drivers and passengers connected and safe," said Chris Preuss, OnStar's president. "We're not going to separate people from their devices in the car. Technology can solve this."




By Brad Constant