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Sturgess Jaguar is the Franchised Main Dealer of the Year 2013

The dealer experience can make or break your relationship with a car brand, so having a strong, high profile group of main dealers that offers not just a showroom full of cars, but staff who are knowledgeable, helpful and prepared to go the extra mile, makes the difference. So Jaguar will be suitably chuffed that not only did March see them deliver their best sales results ever but that one of their main dealers – Sturgess Jaguar in Leicester – has been named Franchised Main dealer of the year in the Motor Codes Garage of the Year Awards run by Motor Codes, a government-backed operator of codes of practice for the motor industry. Motor Codes had 11,500 garage users rate their experience of of customer service in garages across the UK, and Sturgess came out on top in the Main dealer Franchise gong thanks to its “transparent, customer-focused approach and its all-round efforts to accommodate all types of customer requirements”.

VW & Audi sell 100,000 diesel cars in the USA for the first time

VW & Audi sell 100,000 diesel cars in the USA for the first time Until very recently, a diesel engined car in the USA was as rare as hen’s teeth; Americans felt much the same as we used to about diesel-engined cars – fit only for commercial vehicles. But from a slow start, VW Group of America is gradually changing the mindset of American car buyers and now, 36 years after the first VW diesel was sold in the US, the VW Group have sold more than 100,000 diesel-engined cars in the USA in a year for the first time. With 12 Audi and VW diesel models on offer in the States – including new arrivals Audi arrivals like the Audi Q5 TDI, A6 TDI, A7 TDI and A8 TDI models – its seems the USA may now be heading down the route the UK went a few years ago, where a majority of car buyers in the UK feel the default buy is a diesel.

Kia Quoris is production name for equally daft Kia K9

Kia has decided that its range-topping take on the BMW 7 Series should enter the market as the Kia Quoris. We can understand why Kia made the decision to seek a name for its new range-topping saloon for markets outside South Korea. After all, Kia K9 has a distinctly ‘pooch’ feel in the West (not to mention Dr Who’s sidekick), and chuck in the Korean predilection for eating man’s best friend and you have a PR problem along the lines of the Mitsubishi Pajero in Spain.