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Luxury car buyers get kid-glove treatment from dealerships

Luxury vehicle buyers want service -- not just repairs done right, but the kind of pampering they get at high-end hotels, restaurants and boutiques. It's all about the extras. In response, luxury vehicle brands are stepping up their games, rolling out unprecedented customer service, training staff and reconfiguring showrooms to cater to these buyers.

AutoWeek's Keith Crain receives Mercedes Star Driver award

AutoWeek editor-in-chief Keith Crain recently received the Star Driver award from Mercedes-Benz, an honor that recognizes an individual who has made great contributions to motorsports and the automobile industry. Crain, shown at left with Geoff Day, director of communications at Mercedes-Benz USA, is the sixth recipient of the Star Driver honor. He joins the ranks of Sir Stirling Moss, John Fitch, Jochen Mass, Jesse Alexander and AutoWeek senior contributing editor Denise McCluggage.

UPDATE: Jack Roush, injured in plane crash, transferred to Mayo Clinic

Jack Roush was transferred on Wednesday evening to the Mayo Clinic in Rochester, Minn., to receive treatment for facial injures sustained in a plane crash, his company said. Roush, 68, is co-owner of Roush-Fenway Racing and chairman of Roush Enterprises, a supplier most famous for customizing Ford Mustangs. He crashed his plane during landing on Tuesday at an airport in Oshkosh, Wis.