Store Policies

Thank you for choosing International Auto Parts. We have been in the business of selling automotive accessories since 1971, thanks to a tradition of offering some of the best customer service, warranties, and product selection in the industry. We love what we do and stand by what we sell: Our products are backed by our 90 day satisfaction guarantee, so you can shop with confidence, knowing you've gotten a fair price on products that are just right for you and your vehicle. If you need us, we're just an email or a phone call away to assist with your order however we can.

Sales Tax

For shipments to Virginia addresses, we are required by State Law to collect 5.3% Sales Tax.

Shipping

When can I expect my order?

We're proud to offer same-day shipping on most orders for in-stock merchandise, i.e. merchandise that we have in our warehouse. If you order in-stock items by 2:00 p.m. Eastern (business days), your order will be shipped on the same afternoon. Of course, orders entered on Saturday or Sunday will ship the next business day. Including shipping & processing, you can expect your order to arrive in 2 to 6 business days from the date it was shipped from our warehouse in Virginia.

How will my order be shipped?

An order shipped from our warehouse will go by either UPS or USPS Priority Mail, depending on its weight and size. Upon shipment you will receive a shipping confirmation by e-mail telling you when and how it shipped. Elaborate delivery instructions, such as directions to your house, cannot be followed. Similarly, the decision as to when or where to leave a package is left to the discretion of the carrier.

Customer Service

Your Sales Advisor knows your car.

Need information about a product? Give us a call! Your Sales Advisor has spent weeks in product training and is an AIA-Certified Import Parts Specialist. We know Fiats and Alfa Romeos first-hand!

We've got it in stock!

We keep over 4,100 different items - that's three times the inventory of our closest competitor - in our warehouse, so we can get you back on the road fast.

We import large quantities from Europe - you save!

As the largest parts supplier for Italian cars in North America, we deal directly with parts suppliers in Europe - and pass the savings along to you.

Fast Shipping.

We understand how important it is to get your parts right away. Most orders on in-stock parts ship the same business day to keep your project on track.

Our Guarantee

You may inspect any item purchased in this catalog for 90 days. If not completely satisfied you may return it in new, unused condition and in the original packaging for full exchange or refund. No explanation is necessary, though we do appreciate your comments. Some exclusions do apply. Go online to our Customer Rights page for details.