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Please send all correspondence through the ebay messaging system. We can also be reached at 626.442.0400 during normal business hour. All Technique questions, must be asked via ebay message.
Emails will be applied during business hours: 9AM to 6PM Pacific Time. Monday to Friday only (excluding Holidays).
After hours emails will be replied on the next business day.
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We accept PayPal, Visa/MasterCard. Please note the following when using PayPal: Your PayPal account must be an US account, not international. We will ship to Paypal confirmed address or credit card billing address only. All auctions are expected to be paid for within 7 days or purchase.
We must collect 9.25% sales tax if order is shipped within California. By law, sales tax is automatically computed on products. | | |
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Delivery Time: 5-7 business days (Varies by Destination)
Shipping Carriers are responsible on the delivery time. If you have any questions or problems with delivery, please contact carrier directly
Standard Order Processing time:
All items will ship within 24 hours (Monday - Friday).
Payment cleared/received on Friday will be shipped on the next business days (Monday or Tuesday)
We are not responsible for carrier transit time. This information is provided by the carrier and excludes weekends and holidays.
Note that transit times may vary, particularly during peak periods or inclimate weather conditions, and that delivery times frames will need to be extended for any processing time frames in excess of 1-2 business days.
We ship to the Contiguous United States only. The term excludes the states of Alaska and Hawaii, and all off-shore U.S. territories and possessions, such as Puerto Rico.
We do not ship to APO/FPO addresses. | | |
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Return Detail
Returns are permitted and must be initiated by the buyer within 14 days from delivery date. In order to return an item, you must contact us to request an Return Merchandise Authorization Number (RMA). No return package will be accepted without a valid RMA number. All non-defective, undamaged products are subject to a 15% restocking fee (except where prohibited by law) if returned opened or in a non-factory sealed box. There is no restocking fee for damaged or defective products.
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| All products are covered by our warranty against defects. If an item proves to be defective, please contact us to have the product repaired or replaced. All of our products are covered by a 90-Day warranty | | |
