Payment:
-We only accept Payment via Paypal.
-Payment must be cleared before shipment.
-Please agree/accept the product price and shipping fee before purchase/bid.
-No combine shipment discount on different items or auctions after purchase/bid.
Shipping:
-The shipment fee includes postage and handling costs.
-We only ship to your registered address at eBay. We are not responsible for wrong or undeliverable address.
-Most of the orders will be dispatched within 1 working day.
-We work 7 days per week but arrange shipment during weekdays from Monday to Friday only.
-We dispatch orders by airmail via the Hongkong Post.
Delivery Time normally may take:
United States 1-3 weeks
Australia 1-3 weeks
Canada 2-3 weeks
Europe 3-5 weeks
Japan 1-2 weeks
Singapore 1-2 weeks
United Kingdom 2-3 weeks
Italy 5-8 weeks
The different delivery time due to the postal services and strict custom clearances.
Delivery Time Table :
|
Country |
Delivery Time ( Air Mail ) |
|
Working Days (not including holiday) |
5-7 |
8-11 |
12-14 |
15-19 |
20-22 |
>22 |
|
Working Days + Saturday + Sunday |
5-9 |
10-15 |
16-20 |
21-25 |
26-30 |
>31 |
|
United States |
Rate (item arrived) |
12.2% |
31.2% |
40.6% |
10.5% |
4.7% |
0.8% |
|
United Kingdom |
Rate (item arrived) |
7.9% |
25.8% |
34.3% |
25.2% |
5.7% |
1.1% |
|
Australia |
Rate (item arrived) |
8.5% |
23.2% |
39.3% |
20.2% |
7.6% |
1.2% |
|
France |
Rate (item arrived) |
8.4% |
35.7% |
33.1% |
24.5% |
7.0% |
1.3% |
|
Germany |
Rate (item arrived) |
6.2% |
22.1% |
39.3% |
22.5% |
8.7% |
1.4% |
|
Canada |
Rate (item arrived) |
6.1% |
27.0% |
38.5% |
22.5% |
4.9% |
1.0% |
|
Spain |
Rate (item arrived) |
3.6% |
25.0% |
35.8% |
24.4% |
9.3% |
1.1% |
|
Other Country |
AVG Rate (item arrived) |
normally takes 10 - 21 Working Days |
Note: Russia / Ukraine / Italy will take much longer time than other countries, the waiting time may up to 60 days.
* Please understand that the delivery time and the efficiency of the post offices and Customs of the countries are out of our control. We shall dispatch your purchase ASAP!
Please make sure you accept the delivery time as mentioned !
Return/refund policy:
Item must be returned within: 30 days
Refund will be given as: Exchange
Return policy details:
1.The item has been strictly checked and packaged in good condition before shipping.
2. If the item is defected and damaged in the process of postage, we will replace a same
item for you. But you must contact us first after you receive the item, and show us the
proof of damage.
3.Buyers must prepay return shipping charges and return with original package.
4. We do not refund shipping charges under any circumstances.
Remarks:
We will certainly leave positive feedback upon receipt of a positive feedback from you.
Our missions are offering our buyers the right products and maximizing the value of their money. We hope that you will find our service and products satisfactory. If, for any reason, you are not satisfied with your purchase, please DON'T pay for it, we shall be happy to cancel your order.
We encourage buyers to contact us via "eBay message" to solve any issues regarding the transaction rather than leaving a negative feedback on eBay or filing a complaint on PayPal. Any problems, please feel free to contact us first.
