Payment Policy

Payment is due within 7 Days of Auction closing or we will relist the item and file an Unpaid Item Dispute. For our orders we accept Pay Pal, Visa, Mastercard, Amex, and Discover.

Return Policy

If you feel your item is defective please contact us via email for approval and instructions before shipping the item back.
We normally do not accept returns for compatibility issues; so please verify compatibility before purchasing. If you accidentlay purchase an incompatible item please contact us for approval before returning.
If you ship back an item without requesting approval or receiving instructions; the package will be returned. If you fail to follow the instructions sent to you it will delay processing of the return. Any returns due to compatibility issues or for nondefective items are subject to a 10% to 25% restocking fee dependant on the item. The buyer will be responsible for paying the return freight and we will not issue a refund for the original freight.

Shipping Policy

All Domestic orders are shipped the following business day of payment clearing.
All International orders are shipped within 2 business days of payment clearing.
All Domestic Orders (Contiguous U.S. Lower 48 states) are shipped via UPS Ground, 3 Day, 2nd Day, or Overnight depending on what the buyer chooses
All International Orders, Hawaiian, and Alaskan orders are shipped via either USPS or UPS based on what the buyer chooses and the size of the package. Larger Packages can only be shipped via FedEx
If you require your order to be shipped out the same day the order is placed the order needs to be placed and you need to call and speak to one of our customer service reps before Noon EST.
We will email your tracking number after we have processed your order for shipment. This is usually several hours before the respective carrier will pickup the item. So please wait at least 1 day after receiveing the tracking information before you try to track your package.
If you do not receive your tracking information please be sure to check your SPAM filters before calling us about the tracking information.
When submitting your shipping address please be careful and double check the address. If you email us after you have paid for the item we are not always able to correct an address before an item ships. Our shipping department processes orders before our customer service department checks emails.

Compatibility Disclaimer

Determining compatibility with your existing parts, hardware, and/or software is the sole responsibility of the buyer. Every effort has been made to ensure the accuracy of all information contained in this auction. Prime Electronic Components can not possibly anticipate compatibility with all equipment available on the market today. Please visit the manufacturer's website or call their customer service for more detailed technical information and for compatibility questions. If you do not understand the item offered or do not have the technical knowledge to use or install the item; Please do not bid on this auction. Most information is available on the internet or from the manufacturer's website, do not assume compatibility; know before bidding.

Condition Codes

Code	Description
NEW	Item is new and in its original packaging
NEW BULK	Item was originally bulk packaged and we repackaged them for individual sale
NEW OEM	Item was originally made for use by an OEM as a part of a system. Even though it may have the same partnumber as a standard part; this item may be configured specifically for the OEM that originally order it.
NEW Open Box	Item is new and has been removed from its original packaging
NEW Pulls	Item was originally installed in a new system that was scrapped or recycled before it was put into service. We have removed it and repackaged it for individual sale.
Pulled & Tested	Item was removed from a used system, cleaned, tested, and re-packaged for individual sale.
Refurbished	Item was removed from a used system and refurbished to make it fully functional.
Retail Returns	Item was sold and returned. We have repackaged it and tested it to guarantee functionality
Used	Item was used. We have tested, cleaned and re-packaged it for sale.

Warranty Terms

Type	Info
AS Is	Item is being sold As Is and there is not warranty supplied
Manufacturer 1 Year	This item is covered by a 1 year warranty from the manufacturer. If you have any issues please contact them directly for repair or replacement information.
Prime 1 Year	We will cover this item for 1 Year from the date of purchase. For 1 year if the item stops functioning we will repair or replace it with a comparable unit. Please contact us for return instructions before sending the unit back.
Prime 30 Day	We will cover this item for 30 Days from the date of purchase. For 30 Days if the item stops functioning we will repair or replace it with a comparable unit. Please contact us for return instructions before sending the unit back.
Prime 90 Day	We will cover this item for 90 Days from the date of purchase. For 90 Days if the item stops functioning we will repair or replace it with a comparable unit. Please contact us for return instructions before sending the unit back.

None of our warranties cover return shipping. In all cases the buyer is responsible for paying the return freight charges for any items covered by our warranties.