Shipping Time:
Sometimes shiping time may has a little delay, such as Customs check packages strictly ,Bad weather,Holidays
Shipping Terms:
International Buyers-Please Note:
1.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
2.Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
3.Please note your Telephone when your payment . Telephone are must for international express shipping.
4.Buyers' Information: We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance.
Thank you for your understanding.
1.We ONLY accept PayPal and ship item(s) to PayPal's verified address ONLY.
2.Our prices do NOT include any customs duty or tax.
3.Payment must be made within 7 days after you win the auction. Non-Paying bidders will be reported
1. We hope to give you a positive eBay experience by working hard, and we expect to receive a positive feedback and Detailed Selling Rating (DSR) of 5 Rating in ALL of the feedback categories (Item as described, Communication, Shipping Time and Shipping and handling charges) from the buyer upon receiving the item .
2. If you are not satisfied with our items or service, please don’t hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.
3. Communication is the best way to solve problem. leaving a negative feedback will not help us solve any problems.
1. When you receive your purchase if you are not 100% satisfied, please let us know the Detailed Problem,We will give you a 100% satisfactory solution
2. If you received an incorrect, damaged, defective, or item not as described, contact us for a partial/full refund or replacement on our cost.
3. If you want to return the item,please contact us within 14 days after package received .Return products must also be in its original condition: including box, packaging and all other accessories. Returns that are a result of customer error will be subject to an actual shipping fee deduction from the refund.
4. Buyer should pay for the return shipping fee if All NON-Seller Mistake returns for refund . (E.g. you brought wrong size or wrong item).
5. Please make sure the item have NO man-made sabotage. If you broken it , please NOTE that the shipping and handling fee will not be refunded, Buyers are responsible for the postal cost of returning the items
Items returned must be in the same condition that they were received.
How to return
1. Please contact us for Return Merchant Authorization Number (RMA) and return address .
2. Shipping back the package . The RMA# must be clearly written on the return package ,Otherwise the package will be refused.
3. Mail us the return tracking number.
4. All returns will be inspected prior to a credit being issued.
If you have any questions, our Customer Service staffs welcome you to email/talk us. We strive to answer all questions and resolve any problems as quickly as possible.
Business Hours: Sun-Fri 10:00-18:00 (HongKong Time GMT 8:00)
NOTE:
1.We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2.Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3.Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
4.We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediate
