Payment:
-We only accept payment via Paypal.
-Payment must be cleared before shipment.
-Please agree/accept the product price and shipping fee before purchase/bid.
-No combine shipment discount on different items or auctions after purchase/bid.
Shipment:
-Shipping fee includes postage and handling costs.
-We only ship to your registered address at eBay. We are not responsible for wrong or undeliverable address.
-Most of the orders will be dispatched within 1 working day.
-We work 5.5 days per week from Monday to Saturday (half day on Sat).
-We deliver orders by air mail through the Hong Kong Post.
Delivery Time may take:
United States 1-3 weeks
Australia 1-3 weeks
Canada 2-3 weeks
Europe 3-5 weeks
Japan 1-2 weeks
Singapore 1-2 weeks
United Kingdom 2-3 weeks
Italy 5-8 weeks
* Please understand that the delivery time and efficiency of the post offices and customs of the countries are out of our control. We shall dispatch your purchase ASAP!
Return/refund policy:
Item must be returned within: 30 days
Refund will be given as: Exchange or money back
Return policy details:
1. Each item has been strictly checked and packaged in good condition before shipping.
2. Should any item be defected and damaged in the process of delivery, we will replace a same
item for you. But you should contact us first after you have received the item, and show us the
proof of damage.
3.Buyer must prepay the return shipping charges and return us the item in its original packaging.
4. In no circumstances that shipping fee would be refunded.
Remarks
We will certainly leave a positive feedback upon receipt of a positive one from you!
Our missions are offering our buyers the right products and maximizing the value of their money. We hope that you will find our service and products satisfactory. After bidding and if, for any reason, you are not satisfied with your purchase, please DON'T pay for it, we shall be happy to cancel your order.
We encourage buyers to contact us via "eBay message" to solve any issues regarding the transaction rather than leaving a negative feedback or filing a complaint on PayPal. Any problem, please feel free to contact us first.