Most parts we sell through eBay Motors come with a 30-day money back guarantee unless otherwise stated.The 30 day period starts when you take possession of the part.No labor warranty is provided.

In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part (if available) or refund the part purchase price, at your choice.

For items damaged in transit we ask you to take a photo of the item and the package and contact us immediately. Please don't attempt to repair item or throw away the packaging - this will make it impossible to recover damages from the shipping carrier.

Item is eligible for return only under conditions described in this section and eBay buyer protection policies. No returns for items purchased by mistake would be accepted. No refunds on deposits, grade "C" parts or parts described as "not functional".

Compatibility described in this listing is guaranteed. If your vehicle is listed and the part doesn't fit, you get a full refund. However, if your vehicle is not listed, please do your own research before you buy.

To return an item you must contact us via eBay message or email at (email address removed as per new eBay policy, please contact us via eBay message)within the 30 day period to obtain a RMA number (return material authorization).

Return shipping charges are not refunded.

Once you obtain an RMA number, ship the item back to:

Primary Auto Recycling & Towing Service, LLC
602 Somerset rd.
San Antonio, TX 78211

along with the RMA number.

We ship to:

1) US addresses within the 48 states via UPS ground or USPS Parcel Post for "Standard Shipping" option / USPS Priority Mail for "Expedited Shipping" option.

2) International addresses via USPS Priority Mail International or USPS First Class Mail International (at our discretion)

3) Alaska, Hawaii, Puerto Rico, Virgin Islands, APO or FPO - please contact us for shipping options.

Yes! We do ship worldwide. Shipping and handling fee for items going outside U.S. is flat - no matter if it's going to Canada or to Australia.

Sometimes packages have to go by another delivery service. Usually this is due to the delivery location or the size, weight, and dimensions of the package. When we ship using another carrier, we still help you know where your order is by giving you a tracking number.

If you buy more than one item we always try to combine shipping. If you buy more than one item, please ask for shipping discount before you pay.

Pick up at our facilities is available free of charge. Please email us prior to your purchase to arrange pick up.

Items will be shipped within 1-3 business days of purchase.

Please allow 5-10 business days for delivery. Most areas in the US are within 5 business days. Expedited shipping is available on request (additional charges apply)

If an item arrives damaged, please email us at (email address removed as per new eBay policy, please contact us via eBay message)within 24 hrs for instructions.

We accept PayPal and other types of payment. Please contact us if you can not pay with PayPal

Payments must be received or initiated within 4 days. Please do not buy if you are not planning to pay!

Texas residents are subject to pay 8.125% sales tax.

Core Charge. Core is an acronym for 'Cash On Return'. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.

Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.

A Grade	- The highest quality part. It is of low miles and/or exceptional condition for its age.
B Grade	- The second level quality part. It is of average miles and normal condition for its age.
C Grade	- The third level quality part. It has high miles and/or light damage.
No Grade	- A part that has not yet been graded.

To learn more about Parts Grading click here.

Part Category. A category is a way of classifying a part in inventory. The category appears as a one-letter abbreviation under Part Detail. A category is a way to identify a part by location or condition, and helps to indicate whether a part needs to be pulled and prepped before shipping.

Standard Part Categories include:

Part Category	Description	Definition
U	Unbolted	Used part, loose and unbolted from vehicle.
Y	Yard	Used part, still on vehicle.
N	New	Part manufactured from scratch.
R	Rebuilt	Used part that is rebuilt or reconditioned.
S	Surplus	Used part for which too many are available.

Part Color Definitions

Amber	AMB	Burgundy	BRG	Red	RED
Beige	BEI	Gold	GLD	Silver	SIL
Black	BLK	Gray	GRY	Tan	TAN
Blue	BLU	Green	GRN	Teal	TEA
Bronze	BRZ	Maroon	MRN	White	WHT
Brown	BRN	Purple	PUR	Yellow	YEL

If you have a question about a part please contact us BEFORE purchasing.

Our main contact method is by email. We try to answer all emails within 24 hours.

If we are unable to answer your questions before the listing ends the item will be re-listed again soon for you to purchase.

Please email any questions to (email address removed as per new eBay policy, please contact us via eBay message)