Shipping Policies / Return Policies / Payment Policies / Cancelling a purchased item / Warranty
TOYOTA IST 2005 Left Side Step
Please note that all the parts UKEROO offers are from JDM (Japanese Domestic market) models,
and it is under the responsibility of the buyer to confirm the compatibility in advance.
ATTENTION: Please double check if the part fits your car.
All auto parts here are based on Japanese models that are slightly different for overseas models.
 |
Details
| RANK |
| RANK 1 |
Parts in Excellent condition. |
| RANK 2 |
Parts in Good condition. |
| RANK 3 |
Parts in Fair condition with some imperfections but need no repair. |
| RANK 4 |
Parts in Fair condition that might need repair. |
| RANK 5 |
Parts in Poor condition and need a repair. |
PRODUCT ID :
5030020100-000123014113800
PARTS CLASSIFICATION :
Recycled items
RANK :
2
PART NAME :
Left Side Step
CAR MAKER :
TOYOTA
CAR MODEL :
IST
FOREIGN CAR MODEL :
SCION , URBAN CRUISER
DOORS NO. :
BODY TYPE :
5HB
MANUFACTURER PART NO. 1 :
NCP65HHPNKB
MANUFACTURER PART NO. 2 :
MANUFACTURER PART SHORT NO. :
NCP65
PRODUCTION YEAR :
2005
PRODUCTION MONTH :
02
DRIVE SYSTEM :
4x4
GRADE :
F E EDITION 4WD
FRAME NO. :
BODY COLOR :
White
ENGINE DISPLACEMENT :
1500
ENGINE MODEL :
1NZ-FE
MAKER'S PART NAME :
MAKER'S PART NO. :
MAKER'S GENUINE PART NO. :
ENGINE TYPE :
GASOLINE
MODEL OF TRANSMISSION :
GEAR :
MILEAGE :
260300
CERTIFIED MODEL :
CBA-NCP65
REMARKS :
*error*
Please always check the detailed condition of the product as in the photos below.
|
|
 |
Payment Policies
We accept Paypal Only. All payments must be completed within 1 hour of the purchase.
OTHERWISE THE ORDER WILL BE CANCELLED AUTOMATICALLY.
Please understand that all our items are available in Japan through the Ecoline system, a 100% subsidiary company of Toyota Tsusho Corp., and are in large demand.
If payment is not completed by then and confirmed by Paypal, all such items will be relisted automatically on the Ecoline system.
We have no choice but comply with this rule and therefore the 1 hour limit is absolutely non- negotiable.
|
|
Damages description
|
Terms and types of exterior damages |
|
Type of damage |
Terms |
| Scuff A |
Condition when size of the fray is larger than 0.078"(0.2cm), not reaching the panel, and removable by buffing. |
| Scuff B |
Condition when size of the fray is larger than 0.078"(0.2cm), reaching the panel, and deep enough to feel with fingernail. |
| Scuff C |
Condition when size of the fray is larger than 0.078"(0.2cm) and anything beside "Scuff A & B". |
| Dent A |
Condition when insignificant dent is unnoticeable from the front but only noticeable by reflecting the light diagonally. |
| Dent B |
Condition when dent is noticeable from the front and not reaching the base coating. |
| Dent C |
Any condition beside Dent A & B definition and reaching base coating. Include dents with paint off and rusted dent. |
| Rust |
Condition when paint is off and rust is present. |
| Paint off |
Condition when there are no dent/bump and scratches present, but only the paint and protection coating is off. Includes color off on edges. |
| Crack A |
Condition generally used on bumpers when there are cracks on painting but no cuts/scratches present. |
| Crack B |
Condition generally used on bumpers when there are cuts that can be repaired and installed without any difficulty. |
| Trace of repair |
Condition generally used on bumpers and light parts that have traces of repair. |
| Putty on panel |
Condition when traces of repair on panel by filler/putty are present. |
| Bent |
Condition when panels are bent, which include edge bent and corner bent. |
| Repainting A |
Condition when traces of repaint is noticeable without any dent/ bump and scratches, and cannot distinguish the base coating. |
| Repainting B |
Any condition beside "Repainting A" definition and painted in different color. |
| Flying pebbles |
Condition mainly used on light parts and glasses that has no fissure and chips. Imperfections sizes of 0.0039"-0.039"(0.1mm-1.0mm). |
| Windshield Wiper Scratch |
Condition when insignificant blemishes caused by windshield wiper are not visible from the front but only by reflecting light diagonally. |
| Others |
Imperfections that are not mentioned above. |
|
Terms of other types of damages |
| Scratch line A |
Condition when scratch width is within 0.078"(0.2cm), not reaching the base coat, which can be removed by buffing. (car wash scratches) |
| Scratch line B |
Condition when scratch width is within 0.078"(0.2cm), reaching the base coat, which is noticeable from the front and can be felt with fingernail. |
| Sun discoloration |
Condition when lost of luster, yellow tint and color fading are present due to sun exposure. Smoked marks also included. |
| Chip |
Condition when imperfection is present by outer force and should not exist on it. For light parts include damaged piece for repair. |
| Chrome peeling |
Condition when chrome is off by flying pebbles. Parts with large chrome off are not to be registered. |
| Waved |
Condition when no traces of repair on panel are present but believed to be caused by aging. |
| Bump |
Condition when a bump is present on the panel by inward pressure. |
| Sticker mark |
Sign of sticker. |
| Paint mark |
Sign of painting. |
| Waved bumper |
Condition when the bumper is waving. |
 |
Shipping Policies
Car parts will be shipped worldwide with tracking number system.
An E-mail with a tracking number will be mailed to you as soon as the package leaves our warehouse.
For shipment prices to your location please use the shipping calculator.
Purchased items will be dispatched from Japan.
Approximate delivery date is 3-10 days, depending on your location but delay may occur due to the process at the customs of your country or various other reasons.
You can check estimated delivery time to your destination in the link below
(EMS from Tokyo, Japan to your destination)
http://www.post.japanpost.jp/int/deli_days/ems/tokyo_en.html
For DHL packages:
You can check estimated delivery time to your destination in the link below
(DHL from Tokyo, Japan to your destination)
http://www.dhl.com/
* Note
We do not ship to P.O. Box, APOs, FPOs, or Military Mail Box.
We can deliver only to your registered address on Paypal.
If you wish to send the item to another address please always remember to register such address into your paypal account before making the payment.
| |
 |
>> IMPORTANT NOTICE
IMPORT DUTIES, TAXES AND CHARGES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING CHARGES.
THESE CHARGES ARE THE BUYER'S RESPONSIBILITY.
PLEASE CHECK WITH YOUR COUNTRY'S CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO BUYING.
THESE CHARGES ARE NORMALLY COLLECTED BY THE DELIVERING FREIGHT (SHIPPING) COMPANY OR WHEN YOU PICK THE ITEM UP - DO NOT CONFUSE THEM FOR ADDITIONAL SHIPPING CHARGES. |
|
 |
Return Policies
Return shipping shall be at your own responsibility and cost.
All you need to do is obtain a Return Authorization Number (RA#) from us by contacting our Customer Service Team right away at this page (link) and send it back no more than 30 days from the date of delivery of the item you wish to return.
Please note: This policy does not apply to items received damaged in transit or in any of the situations specified below under "Special Cases", nor does it apply to items that have been installed or otherwise used.
Properly pack, insure, and ship your return by courier to our return address.
You are responsible for shipping, insuring, and proof of delivery on all returns.
Therefore, please retain all tracking / insurance information until we refund the purchase.
Please write down "Return item" on your invoice. We will not be able to bear any custom duties or taxes for returned items.
Please allow 10-14 business days from the time we receive the returned item for your return to be processed.
Special Cases:
If you experience one of the problems listed below please contact us as soon as you discover the problem so that we may resolve it.
|
|
 |
- Defective Part
- Damaged in Transit
- Damaged Part inside the Box
- Missing Part
- Wrong Part
Here's how we'll fix these problems.
|
|
| |
- Defective Part
If the part you received has a defect, contact our Customer Service Team right away by clicking "Ask a question" on the left bottom of this page of this page of the item so we can try to resolve the problem!
Please do not forget to include photos of the defective part.
Please note that most of our products are second hand and therefore they are not new. A product will not be considered defective if its condition is as described in the item page for that product.
Don't worry, if the product is defective, we'll find a solution for. Just contact our customer service by clicking "Ask a question" on the left bottom of this page of this page and we will take care of you as soon as possible.
|
|
| |
- Damaged in Transit
Inspect your package(s) BEFORE you accept it from the delivery person!! If you see any damage and/or evidence of tampering on the outer packaging you MUST make sure that the delivery person makes a note of this damage on the delivery receipt. Without this note on the delivery receipt we cannot fix this problem for you. Once you've made sure the note of damage is on the delivery receipt, tell the delivery driver that you refuse to accept the damaged package, then contact our Customer Service Team right away by clicking "Ask a question" on the left bottom of this page of this page! As soon as we confirm with our carrier that the delivery receipt has the note of damage, we'll arrange a solution for you.
If no one was available to accept your package(s) from the delivery person and the package was left for you, first contact our Customer Service Team right away by clicking "Ask a question" on the left bottom of this page of this page and inform us. For a smooth process please include a photo of the damaged and/or tampered package(s). Second, you MUST contact the carrier within 48 hours of date the package was left for you! For this type of claim, we require our carrier to validate the damage. Depending on your location, you may have to take the part to the nearest carrier outlet. Once that's done, we'll arrange a solution for you.
|
|
| |
- Damaged Part inside the Box
Please inspect your parts once you receive them. If any part is damaged, contact our Customer Service Team right away by clicking "Ask a question" on the left bottom of this page of this page and inform us so we can solve the problem! For a smooth process please include a photo of the received part(s). Don't worry, if the part is damaged in the box, we'll find a solution for you. Just contact our customer service by clicking "Ask a question" on the left bottom of this page of this page and we will take care of you as soon as possible.
|
|
| |
- Missing Part(s)
If you don't have all the parts you ordered, check your email for messages from us providing additional tracking numbers for the rest of your items. You can check the whereabouts of the additional packages using the tracking number and the carrier's website provided in the email.
If there are no more shipments to arrive and you are still missing a part, contact our Customer Service Team right away by clicking "Ask a question" on the right top of this page and we'll find a solution for you.
|
|
| |
- Wrong Part(s)
Our teams work really hard to make sure we send you the exact part(s) you ordered, but since we have big volume of shipments on a daily basis, sometimes things get mixed up and you might receive a part that's not what you ordered.
If this happens, contact our Customer Service Team right away by clicking "Ask a question" on the right top of this page and we will find a solution for you. |
|
|
Payment Policies
We accept Paypal Only. All payments must be completed within 1 hour of the purchase.
OTHERWISE THE ORDER WILL BE CANCELLED AUTOMATICALLY.
Please understand that all our items are available in Japan through the Ecoline system, a 100% subsidiary company of Toyota Tsusho Corp., and are in large demand.
If payment is not completed by then and confirmed by Paypal, all such items will be relisted automatically on the Ecoline system.
We have no choice but comply with this rule and therefore the 1 hour limit is absolutely non- negotiable. |
|
 |
Cancelling a purchased item
Unfortunately we cannot accept order cancellations for any reason. As soon as an item is purchased, it is dispatched from storage and on its way to the buyer. It is not possible for us to retract the item from the delivery process and thus we cannot accept order cancellations. For this reason we kindly ask you to make sure that it is indeed the item you want to purchase before clicking the Buy It Now button.
However, in any event, you may return the item within 30 days in accordance with our Return Policies specified above. |
|
 |
Warranty
Parts offered by UKEROO on ebay are mostly second hand and supplied by second hand dealers who are all authorized by Ecoline, a company based in Japan, and a100% subsidiary of TOYOTA TSUSHO Corporation.
Unfortunately we cannot offer any warranty for items sold. Unfortunately we are unable to offer a warranty on any of the items in our store that are shipped outside of Japan, and this is due to Ecoline's strict regulations. Any purchases made on eBay from UKEROO, shall be on an as-is basis and with no warranty, without any exceptions. The entire risk as to the performance of such parts is with the buyer. We make no warranties, either expressed or implied.
We and our subsidiaries, affiliates, licensors, service providers, manufacturers, suppliers, content providers, team members, agents, employees, officers, and Directors will not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue or income, pain and suffering, emotional distress, any form of bodily injury, property damage, damage to other parts of the vehicle in which the part was installed, or similar damages, even if one of us has been advised of such damages.
Please note that we are not responsible for labor expenses, towing expenses, additional repair expenses, rental car expenses or other related expenses caused by the duration of time required for you to receive the part(s) you ordered, or caused by any of the listed problems and any additional time required to fix them, or caused by the use of wrong, broken or defective part(s) during and/or after installation.
However, in any event, you may return the item within 30 days in accordance with our Return Policies specified above.
|
|
 |
ABOUT UKEROO
Welcome to UKEROO Auto Parts.
Our online store is a new joint venture between eLADY and Ecoline,
a 100% TOYOTA TSUSHO Corp. subsidiary.
We are the leading Japanese car parts supplier on eBay and aim to become the largest recycled and authentic car parts supplier operating on eBay and all of the Internet.
Our inventory covers practically all types of auto parts for all Japanese car models (not only Toyota) as well as a large number of western car models.
Our full catalogue in Japanese features in excess of 1,000,000 parts and we shall be gradually increasing our offerings in English on eBay. All the components are sourced directly from the most reputable car parts recyclers in Japan. The condition of the parts is of the superb quality you have come to expect from Japanese car manufacturers.
We are committed to your satisfaction.
We offer extremely attactive prices and our rigorous quality control process ensures that each part is passed through a number of stringent checks and inspected carefully, prior to being shipped.
Items are carefully packed to assure they arrive in the same condition as they left our warehouses.
Prices on Ebay include shipping and are based on Door to Door delivery by courier (DHL) or EMS.
Prices will go down very significantly (app. 50%-70%) if you make bulk orders and ship in container by sea.
If you are interested in bulk orders ,please contact us for more details.
Lastly, we offer a 30 days Money Back Guarantee for all our items. If for any reason you should wish to return a product(s) bought from us, you can do so. No re-stocking fee deducted and No Questions Asked!
Provided that the return met the following conditions, we will give you a FULL refund of your purchase price..
>> Item(s) arrive in Japan within 30 days of receipt
>> Item(s) are returned in original condition with original packaging
Return shipping shall be at your own responsibility and cost.
For full details of our Return Policy, please go to this page .
UKEROO is a patented-pending system operated by eLADY Ltd. for the listing of high quality products from Japan on eBay. eLADY Ltd. is a HIGH PERFORMANCE SELLER on eBay.
eLADY Ltd.
KDX Bldg.9F, 2-2-8 Roppongi Minato-ku Tokyo Japan (MAP)
106-0032  |
|
|
