• We accept Paypal only.

• Payments must be made within THREE (3) daysafter closing for auction.

• Unpaid items will be reported to eBay and astrike will be placed on your account under eBay's Unpaid Item Process.

• Import taxes may be charged by somecountries' Customs, such as import duty, value added tax, customs clearancefees etc. We have no control over what the tax authorities would charge and thebuyers are responsible for paying the taxes. If you have any questions aboutimport tax, please contact the tax authorities for more detail before buying /bidding.

• Buyer must update accurate & reachableaddress and phone number in check out process of ebay.

• Item will be dispatched within 1-2 daysafter receipt of full payment.

• You should get your items within 10-15days, and from our past experiences, it may go up to 20 days for far and remoteareas, or at some festivals.

• It is out of our control for delivery timeand lost or damage of any items in transit. The delivery time frame is used asa general guideline only. Please note that delivery times may vary,particularly during peak periods. And sometimes take a little longer, due to dispatchdelay or other reasons, please allow sufficient time for delivery and onlycontact us if you have not received an item after 20 business days.

• Weoffer Express services for certain items, please contact us if you need expressservices, so that we can add extra fee for this service.

Please be advised that international shipping usually take longer than domestic, as it’s based on shipping service provider and customs.

We promise that we will ship your items within 24 business hours upon receipt of payment.

• Please do not bid or buy if you do not agree with our Sales Policy, Payment Options and Shipping Policies listed on this page.

• Entering a bid or purchase a "Buy It Now" item signifies your agreement to these terms.

• Please contact us if you have any questions or problems before leaving a neutral or negative feedback. We pride ourselves in our customer services. We also believe that good communication can resolve most if not all problems.

• We will reply to emails within 24 hours (EXCLUDING weekends and public holidays)

• All items come with 12 month warranty. If you items arrived DOA (Dead On Arrival) or is defective (NOT due to misuse), you must contact us within 7 days.

• We will arrange exchange/repair/return for the product. Please note that buyers are required to return the item at his/her own expense. In the case of returns, shipping and handling charges are NON-REFUNDABLE in any cases.

Return and Warranty

• We accept item returns only if it is not exactly as described in the listing or product is covered by manufacture warranty 

• Please contact us within 7 days of receiving the items if item is not as described.

• Please email us first to issue returns authorisation.

• Returned items must be in acceptable condition and without physical damage, except damaged in transit.

• The returned items will be inspected and if faulty, it will either be replaced where possible or a refund will be issued.

• If the replacement is not available, a refund of the purchase price will be issued.

• If a non-defective item is returned for refund, item must be returned in its original condition and packing.

• For our assistance with regards to warranty and returns please contact us, and we are glad to give you help.

 
Feedback

• We appreciate your Positive Feedback and we will leave positive feedback immediately for you after sending your order. 

• We would appreciate if you would leave us positive feedback once you confirmed the item is received and in good working order.

• If you are unhappy with our products or services, please contact us before leaving a neutral or negative feedback. We will try our utmost to resolve the issue to our mutual satisfaction.

• It would be much appreciated if you can award us with "FIVE STARS" for "Detailed Seller Ratings".

• On the other hand, if you feel that we do not achieve that level of performance, please feel free to contact us as well.