Reply:
1.ALL replies will be sent to your email, if you don't get response within 1-2 business days, pls check your My Messages' in case your email provider has an overly-aggressive spam filterblocking eBay's emails. Please email us AGAIN.
2.Email is the priority of our customer service, if you can‘t get us, please choose live response .
Feedback:
1.Positive feedback is auctomatically done once the payment is cleared. We appreciate all our customers to post a positive feedback and 5 Scores DSR.
2.We strive to earn 100% perfect "Five-Star" scores from you. The star-scores are very important to us. If anything about your transaction did not meet your expectations. PLEASE LET US KNOW AND GIVE US THE OPPORTUNITY TO MAKE THINGS RIGHT before you leave feedback.
FAQ:
About the item
Q: Is this item brand new?
A:Yes,all parts we sell are brand new. If not, you can ask for a replacement or refund.
About shipping
Q1: When will you ship the item out? How long will I get my order and what is the shipping fee?
A1: Please read the details of our shipping policy below, you can get what you want to know by yourselves.
Q2: Why is my tracking # not available for so many days?
A2: As a international buyer,if you pay for usps first class or priority international mail,the system won't update.If you are the US buyer and the status of the item is still not updated after 5 days,pls contact us promptly.
About the payment method
A:Do you accept other payment method?
Q:Sorry, we only accept paypal as the payment method.And it is the safest payment method for buyer.
About returns
Q1: How can I return this item for a replacement or refund?
A1: Please do not return the item by yourself in haste, or we are not responsible for it if the item is lost. Please read our return policy and contact us first.
Q2: I purchased the wrong item from you, Can I send the item back for the correct one? I can pay the difference.
A2: You’d better return it for 80% refund and in the meantime,you can reorder the right part from our store. It will save your more tiem and avoid happening many unnecessary problems.
About others
Q1: Can you give me some discount if I buy five of this?
A1: About this issue, you can click "make offer", and write in your price, then we will give you our best price.