We offer 30 days money back, if you are not satisfied with our product, please contact us and we will do our best to solve the problem
If buyer receive the damage product, please contact us and e-mail pictures to our customer service department for visual confirmation, once we got pictures, we will send the replacement or refund
Original shipping and handing is not refundable in most case. A 15% restocking fee is applicable for return / refund
For lost package, a replacement will not be shipped till the lost claim have been approved by the shipping carrier
Please inspect the package upon arrived
For any inquiry, please contact us through EBay. Negative feedback does not help you to solve any problem, if buyer have any questions about our product, please contact us first, so we can provide the best solution
Our operating hours are Monday to Friday, from 10:00AM to 5:00PM pacific time, please forgive us can not reply e-mail during off hours