• We offer a 7-day exchange and refund policy for defective items and unsatisfactory purchase.
• Replacement item(s) or reimbursement(s) will be settled within 7 days from the day the customers received the original item(s).
• For refund cases, 10% of the purchase price will be deducted from the reimbursement as our administration charges.
• Return shipping costs are refundable only for successful exchange cases (for refund or non-valid exchange cases, customers should be responsible for the return shipping costs.)
  
  Return guidelines are as follow:-
• The item(s) must be returned in NEW condition and with all original manufacturers' packaging, including cartons, boxes, instruction manuals, blank warranty cards.
• All return item(s) must be boxed and packed securely for shipping. We are not responsible and do not accept any damages during the return delivery.

• Tax

  • Customers are not responsible for any export duties.
  • Unless special request is made, we mark all items as GIFT(S) with low price on the customs papers. In this case, neither invoice nor receipt will be included in the package.
  • We always do our best to avoid delays during clearance and legally minimize or eliminate your import duties and taxes expenses.
  • In any cases, we will not be responsible for any import duties and taxes (e.g. GST, V.A.T.).

• Our system will recognize a positive feedback and reply with a positive feedback automatically.

• We welcome all your enquiries and comments, please feel free to contact us at anytime by eBay message only.

Attention Intellectual Property Rights Owner

• We endeavor to source genuine products from our suppliers. However, if you do feel that our products may infringe your trademark, patent or other intellectual property rights, please contact us at anytime by eBay message only.. We will respond to you and address your issue immediately.