- Ship to US VERIFIED PAYPAL ADDRESS only. Transport Delivery ETA.
- Package handling usually takes only 1 business day at our warehouse once payment completed, so please make sure entering correct payment and shipping information before checking out. Once your payment is completed, we are not going to accept any more changes to your order.
- Orders placed on weekends or holidays will be shipped on Monday or the next working day. You will receive a tracking number by email after your goods is shipped out.
- We do not offer any local pick up.
- We offer discounts for combine shipping. Please contact us first if you need combine shipping, and an invoice with discount will be sent to you.
We only accept PayPal. Payment should be completed within 4 (Four) days of auction closing. Or unpaid dispute will be filed for closing auction. Please contact us if you have any questions of payment procedures.
Warranty:
- All products are been carefully checked before sending out. If you have received any defects or DOA (dead on arrival) products, we will immediately send you a replacement product or refund your money back.
- All products come with 6-12 months manufacturer warranty. If you have experienced any problem when using products, please contact us via message/email ASAP, we'll look into it for you. Warranty covers replacement or repair,contact us for warranty details.
Returns:
1. Refunds given only if item DOA and cannot be replaced via PAYPAL . If so, please reported within 5 days and return to us within 30 days from the delivery date for exchange or refund.
2. Buyer should check the package once receiving. If the package damage during the freight, please refuse to sign for the package and it will return to us. Then contact us promptly.
3. If you need return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. Then get a unique address for return.
4. We can't receive the packages if buyer return by yourselves according to the address on shipping package.
5.All returned products (Replacements or Refund) need to be assigned a RMA # (Return Merchandise Authorization #) prior to return.
6.To obtain an RMA number, please Email or eBay message us with the following details:
● Your name, phone number and email address; ● Product name and the original order number; ● Quantity being returned; ● Reason for return.
7. All NON-seller mistake returns for refund are subject to 15% re-stocking fee and buyer should pay for the return shipping fee. (E.g. you brought wrong model or wrong color). 1. If you are dissatisfied for any reason, please donot be quick to leave negative/neutral feedback. We work hard to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you and always leave positive feedback to all our customers.
2. If you are satisfied with the product you received,please leave us positive feedback and 5 scores DSR.
If you have any problems, please contact us immediately via ebay message.We have always been doing our best to provide you the best service and reliable products. Please contact us to resolve the issue before leaving any negative feedback or low detail seller ratings. Thanks you! Work Time: Monday to Friday