1.All the items will be handling in 1 days after you pay the items. If you not satisfied with the
items you got you can asked for the exchange and refund, return the item should be within 14 days.
2. Only accept exchange or full refund at these conditions: Quality problem, items interior faulty,
and other damages not caused by customer wrong operations.
3. You can ask for resend parts or partial refund if you got items are damaged, scratched or parts
missed causing by delivery.
· Item will be posted within 1 working days(except weekend and holiday)after payment was cleared or received.
· We ship orders by different courtier,such as Singapore post,Hongkong,Post,E-packet ,DHL,EMS E-packed and so on.
Singapore post / Hongkong Post (15-20 working days)
DHL(3-5 working days)
EMS(7-10 working days)
·Note: If the delivery address is USA,we will send the item to you by E-Packet,and the delivery time is 7-10 working days.
If your item arrived damaged or defective or the item is not working according to its technical spec,
please contact us for the return address, return is accepted within 14 days after the buyer receiving the item.
If you received the wrong product ,we could accept for return.Returned item has to be in its original condition.
Buyer is responsible for return shipping costs. After receiving the return we will make
a replacement depends on our available stock, if not available, a refund will be issued
One-Year Warranty Service
· We provides One-Year Warranty Service that covers for all products. All our products are covered by
a One-Year warranty for return and repair / replacement.
· Our certified technicians have tested each item before shipping them out.
· Unlimited Technical Service is offered through e-mails, on-line chatting, remote-control service by engineers
· we appreciate your business, if you are satisfied with our service, please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a "PERFECT 5 STARS".
Your Positive feedback is greatly appreciated and we will do the same to you.
.We want all customers to be happy. Our goal is to make sure you are a happy buyer
and have best buying experience on ebay.If you are unsatisfied with our item, please contact us before leaving netural/negative feedback or leaving any 1 or 2 ratings or open any dispute and give us the opportunity to resolve the issues for you.
If you have any questions,please contact us by Ebay message . We have always been doing
our best to provide the best service and reliable products for every customer.we would be very
glad to help you. We would try our best to reply to your emails as soon as possible, however,
due to high volume of daily incoming emails and time zone difference, we may not be able to reply
your emails immediately. We will responde you within 24 hours. Please contact us to resolve
the issue before leaving negative feedback or low detail seller ratings.Thanks!
Below shows the online service time table.
The green area show the time you can get our respond immediately
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