Important note
The situation below does NOT meet the warranty policy requirements.
1.Install and operate products inappropriately.
2.Warranty seal is removed or damaged
3.Product is opened or repaired by unauthorized person.
Attention:
1.Customer is responsible for the return shipping fee; we will pay for sending the item back to customer if item is faulty.
2.We suggest that ask professional to install products and contact us when installing issue happened. However, in all situation, we are not responsible for installing or uninstalling.
Damage or missing components
Our products are all brand new and inspected carefully before sending out. Please check the package before the courier leaves.
If you receive a broken item or missing part, please keep the original package and email the photos & your contact number to us within 5 days.
If products possibly damage during delivery, customers have to report in 5 days with your contact number and photo showing damage
Meanwhile, it may take about 15 days for the shipping company to investigate the case, thanks for your understanding.