Shipping & Handling
Buy12Volt has been known for super-fast shipping at low
prices
and offered free shipping for the continental 48 United States
including PO/APO/FPO Box. For paid shipping, the shipping fee is
assessed based on package weight, destination and shipping method. Our
primary carriers are UPS and USPS. Unless specified, all products are
shipped from Los Angeles, California. Two-day or One-Day deliveries are
also available.
Order Processing
Orders are processed for shipping within 1 to 24
business hours
after receipt of payments. All orders, whose payments are received by
us before 2:00 PM PST, are processed for shipping on the same day
unless we are out of stock for the ordered item.
Free Shipping
Any order totaled over $5 are shipped free of charge to
destinations
within the continental 48 United States by UPS or USPS. We use USPS
First Class Mail for the package weighing 13 ounces or under, USPS
Priority Mail or USPS Parcel Select for other light weighted packages,
and UPS Ground for all other packages.
Overseas Shipping
We use USPS Priority Mail International, Express Mail
International,
and First Class International (up to 4 Lbs only) for overseas shipping.
We welcome to ship to all counties, but following
countries -in
violation of any U.S. economic or trade sanctions- are excluded because
we are unable to insure the packages; (Western) Balkan, Belarus, Burma
(Myanmar), Cote d'Ivoire, Congo, Cuba, Iran, Iraq, Liberia, Libya,
North Korea, Palestinian Territories, Rwanda, Somalia, Sudan, Syria and
Zimbabwe.
Brokerage fees, duties and any taxes or charges of the
destined country are the sole expense of the buyer.
Estimated Delivery Time
Ship Method
|
Domestic (48 States)
|
Overseas
|
UPS Ground
|
1 to 6 business days
|
N/A
|
USPS Express Mail
|
2 to 3 business days
|
6 to 10 business days
|
USPS First Class Mail
|
2 to 3 business days
|
Varies by destination
|
The delivery time may not be guaranteed, and major
holidays are not
counted as business days. In certain areas, UPS Ground may be
substituted with USPS Parcel Select.
Delivery Tracking
Tracking numbers for all shipped orders are sent to
customers via
emails registered with us. By clicking links in the emails, delivery
status can be checked.
Lost or Damaged Shipments
Damaged shipments must be reported to the carrier and/or
us immediately.
Lost shipments must be reported to the carrier and us in
following time frame (from date of shipment):
Ship Method
|
After
|
But Before
|
UPS/USPS Domestic
|
7 days
|
14 days
|
USPS International
|
21 days
|
45 days
|
Shipping Policy Disclaimer
We do not guarantee shipments that are delayed due to a
failure by
our carrier or an act of god. We are not responsible for incorrect or
insufficient ship-to addresses, and any loss incurred is solely borne
by customers. If ship-to address is different from bill-to address, it
may take longer processing time to prevent fraud. Once a shipment
leaves our warehouse, any cost of changing ship-to address will be paid
by customers while we will still make best effort to effect the change.
|