If at any moment you have questions or concerns about an order or part, please contact us at (623)907-1258 during the hours of 8:00am - 5:00pm PST Mon-Fri.
Our site managers also check communications through eBay frequently during non-business hours. (off-duty at weekend).
Returns:
Returns are accepted within 30 days of purchase. All returned items must be unused, undamaged and in original packaging. Items must be returned in orignal packaging with all provided parts, hardware, and any other information sent in the original box, as well as copy of your receipt.
Please note that all purchases must be returned within 30 days of purchase.
Buyer accepts responsibility to pay for return freight.
If all above listed requisites are met, a refund will be issued upon receiving and inspecting the item. If the reason for the return is a fault of Quality Wholesale Parts, we will handle all return and replacement costs. If the buyer is at fault for the error resulting in a return, the buyer is responsible for any return costs and the refund is subject to a 15% restocking fee.
Please contact us first before returning your product.
Default warranty by category unless otherwise noted:
Heat exchange items - 10 Year (Radiator, Heater Core, Evaporator, Condenser) *Intercoolers - 10 Years
Drivetrain / Suspension - 1 Year (CV Axle, wheel hubs, ball joint, tie rod end, control arm, strut / shock)
Electronic - No warranty if installed
Body - No warranty on exterior / interior body or trim pieces and accessories
*Please note that we are not responsible for labor expenses, towing expenses, additional repair expenses, rental car expenses or other related expenses caused by the duration of time required for you to receive ordered parts, incorrect or non-professional installation, use of incorrect or damaged parts, incorrect tools or equipment, or incorrect repair procedure.
Enjoy your shopping experience.