Most parts we sell through eBay Motors come with a 90-day money back guarantee unless otherwise stated. The 90 day period starts when you take possession of the part or 10 business days after shipping date. No labor warranty is provided on any item for any reason.

In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option.

No refund on deposits or unwanted special order parts or special "cut" items.

No refund on any shipping/handling costs and/or there can be a restocking fee of a min of 10% on unwanted items. 

To return an unwanted item you must contact us via email thru eBay messaging within 7 days from recieving date to obtain a RMA number (return material authorization).

Original shipping charges and return shipping charges are not refunded. On items that are returned for non warranty reasons. Please email any questions.

Once you obtain an RMA number, ship the item back to Bill's Auto Parts 4203 E Weile Ave Spokane, WA 99217 Attn: Returns along with the RMA number

Bill's Auto Parts ships to US addresses within the 48 states only via UPS ground or USPS Priority Mail.

No free shipping to Alaska, Hawaii, Puerto Rico, Guam, Virgin Is, APO, FPO, overseas PO Box,or any US affiliates outside of the mainland US. Please email us for shipping costs.

We will send a seperate paypal invoice for unpaid shipping costs.

No International shipping available thru USPS for items that weigh over 60lbs. International shipping is done thru USPS Priority mail.

We can ship heavier items up to 150Lbs on UPS Global Shipping. 

We cannot ship motors or transmissions overseas because cargo restrictions on hazards materials.

Pick up at our facilities is available. Please email us prior to your purchase to arrange pick up.

Items will be shipped within 1-2 days of purchase.

Please allow 5-10 days for deliveryin the US. Most areas in the US are within 5 days. Expedited shipping is available please email with postal code for shipping quote.

If an item arrives damaged, please email us thru eBay messaging within 24 hrs for instructions.

To pay now, please go to [[eBayItem]]

We accept immediate payment using a credit card via PayPal only.

Sales tax will be applied to all orders shipped to the state of WA.

Questions or Problems.  If you have a question or a problem with a item we sell please contact us thru eBay's messaging system. No need to file a claim thru eBay. We will answer as fast as possible. The message system is monitered Monday thru Friday 8 am to 5;30pm PST and every few hours on the weekends during the day. 

Core Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.

Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.

To learn more about Parts Grading click here.

If you have a question about a part please contact us before purchasing.

Our main contact method is by email thru eBay messaging. We try to answer all emails within 24 hours.

If we are unable to answer your questions before the listing ends the item will be re-listed again soon for you to purchase.

Please email any questions thru eBay messaging as required by their protection programs

Questions or Problems.  If you have a question or a problem with a item we sell please contact us thru eBay's messaging system. No need to file a claim thru eBay. We will answer as fast as possible. The message system is monitered Monday thru Friday 8 am to 5;30pm PST and every few hours on the weekends during the day.