PAYMENT

SHIPPING AND HANDLING

• Combined Shipping:  Please email me with your zip code and I will tell you know what the additional charge will be under the "seller discounts/charges" section of your invoice. 
• Discounts:  If you live on the West Coast, you may qualify for a shipping discount.  Please contact me before auction end with your zip code.
• Processing:  We do our best to get shipments out the next business day, after payment is received.  However, due to order volume, weekends, and holidays your item(s) can take up to 5 business days to ship.  If you need your item in a hurry please let me know ahead of time.  Orders are processed on a first come, first serve basis unless arrangements are made.
• Shipping days:  Tuesday - Friday
• Damaged shipments:  

  All shipments have insurance included.  Please notify the driver upon delivery if the package appears damaged.  They will NOT note the damage unless you point it out.  Pen the package and inspect the item for damage.  If the item is damaged contact me immediately for further instruction on filing a claim. DO NOT throw away the packaging, put the package back together, it may need to be made available for inspection by the carrier.

   

POLICIES

• Electronics:  We guarantee all our electronics to work properly upon installation. You have a 7 day period after receiving the item to notify us of any problems. If you need longer please check with me prior to bidding.

• Feedback:  We leave all our feedback once a month.  Do to the number of sales it is easier to leave feedback all at once.  If you are a new seller and need your feedback sooner feel free to email me and I will try to accomidate you. We expect our customers to contact us if they have a problem with their transaction before leaving neutral or negative feedback.

• Withdrawls:  We are generally reasonable with requests for withdrawls.  The sooner you contact me the better.  Do not wait until after the auction has ended.

• Returns:  We accept returns for items that are "significantly not as described" under Ebay's policy or electronic items that do not work properly if we are notified within 7 days of receiving the item.  If you are unsure about the item please ask questions before bidding.
  
• If a refund is given it will only be for the cost of the item. Since we offer free shipping on most items, Actual Shipping Costs are non-refundable. The only exception is if we are responsible for a listing being “significantly not as described.”