MyGig Hard Drive Problem 

MyGig Problem? . . very likely
 
a corrupt or failing hard drive.

Fix it this weekend with a

new Plug'N Play hard drive.
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Download and Print HDD Replacement Tips and Troubleshooting includes testing your current drive

When you order, specify your system ( REW, RHB etc ) as a Comment to Merchant
 

               

               

 

  ALERT     Before you order, please scroll down to review the problems usually caused by a failing hard drive 

 
NEW 40GB drives for North America, Europe and Rest-of-World   

  • This is a Standard Duty Hard Drive - it will not SPIN-UP  below 10 degrees Fahrenheit or -12 degrees Celsius
       if you live in a cold climate - Google Search MyGig Automotive Grade, then select 1st search result
     
      if you have an RHB or RBZ system in a cold climate  - Google Search RHB SSD, then select 1st search result
     
  • MyGig OEM configuration is pre-installed for each MyGig model.
  • Easy to Install - Instructions Provided
  • Includes 8T Torx driver to replace your existing drive on models where it is required
  • Includes a high quality ProFit pry-tool in case you need it to release your dash trim
  • Brand New Toshiba, Hitachi or Fujitsu hard drives are used for every MyGig hard drive
  • 1 YEAR WARRANTY- Exchange for a new replacement
92% Success  
  • When guys order this replacement hard drive for their MyGig system, it solves their MyGig system problem 92% of the time,
    except for RHB and RBZ which are successful 87% of the time.
  • The list below helps identify problems usually caused by the hard drive.
     
 Problems usually caused by a failing hard drive
  Navigation Database: ERROR!
Gracenotes: No CD music titles
No Disk space in System Information
Navigation voice prompts are gone
Navigation Database not Detected
HDD Music Menu - No music found
Music is listed but won't play
Can't copy music from USB or CD
Can upload music but its not listed
Bluetooth Phone pairing not available
U-Connect or Voice Commands don't work
Can't update from "Emergency Update"
System freezes or reboots or reboot loop
Stuck on "Navigation is being Activated"
Reboot Loop / Freeze / Wont turn on 
 

If your system is in a Reboot Loop / Freezes or Won't Start, check this Diagnostic Test before ordering a hard drive.


Problems a new hard drive will not fix
  A replacement hard drive WILL NOT fix Audio or Audio Control Problems
A replacement hard drive WILL NOT fix Screen Display Problems
 

Test Drive Refund  
If you find your system cannot be fixed by installing a new hard drive, you're not stuck with the full price of the drive.  If you return a hard drive or an SSD within 30 days by Priority Mail, you will receive a partial refund.
  • $90 refund after returning a Standard Duty hard drive  (the drives in this listing)
  • $130 refund after returning an Automotive duty hard drive
  • $140 refund after returning an SSD (solid state drive)
     
  • The drive must be returned without physical or electronic damage
  • Ship by Priority Mail and send us the tracking number
     
Questions and Answers   
  1. What if this hard drive does not fix my MyGig system
    If testing this drive proves your hard drive was not the problem with you system, you can return the drive for a $90 credit, provided it is returned undamaged. 
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  2. Will the splash screen still show my Vehicle logo ?
    Yes
     
  3. Will my Application Version change ?
    No, MyGig Applications are in your system's flash memory and not changed by a new hard drive.
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  4. Can this hard drive be used in a cold climate ?
    This drive will not "spin-up" below 10 degrees Fahrenheit.  If you live in a cold climate you should use an Automotive Duty Hard Drive or a SSD (solid state drive) is recommended
    Automotive Duty hard drives are also available.
    Solid State Drives are available for RHB and RBZ models
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  5. Are installation instructions included ?
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    For instructions go to MyGig Installation Instructions

 

Compatibility  
  • The MyGig model letters (RER, RHR, REW . . . etc) are on the faceplate of your MyGig system by the
    Auxillary jack.  Each MyGig hard drive or Disk-Image is unique and will not work with other models.
  • When you order, send us a message specifying your system model ( RER, RHR, REN. RHB, RBZ etc.)
 
 
Licensing Compliance  
MyGig-Disk.com is not affiliated with Chrysler Group LLC.  "MyGig" is a registered trademark of Chrysler Group LLC, a subsidiary of FIAT.
The MyGig Disk-Image or Replacement Hard Drive are each repair media to restore a licensed MyGig system to its original configuration.  It does not distribute unauthorized upgrades or distribute to unlicensed devices.
  •  The MyGig Operating System and MyGig Applications reside as "Firmware" on MyGig systems and are not distributed on hard drives or disk images offered on this site.
  •  Gracenote updates have been installed to restore Gracenote functions and provide authorized updates on a Gracenote licensed device.
  •  Map updates have not been installed on repair media as they must be acquired under a paid licensing arrangement between the MyGig system owner and NAVTEQ.   On model RHB maps are in Firmware, not on the Hard Drive

      

Customer Comments
use their problem descriptions to decide if a new hard drive could be the fix for your MyGig system.

 
My 730n RER says 'No Navigation Database', I can't save anything to the hdd, Uconnect doesn't work and the Gracenotes doesn't work. Hard drive space says 0.00 gb used and 0.00 gb available. So It has to be the hard drive right ?  It gets very cold in Wisconsin so I ordered the "slightly used" Automotive Grade hard drive with the new RER installaton. It only took me like 3 minutes to actually swap the hard drive ...but pulling the trim and everything total like 45 minutes. Now everything works!  So grateful for your help and services, a huge relief.
 
Sable:  Kenosha, Wisconsin
Received the package and all is well. New hard drive works well and software update done. My audio device is all working again. Chrysler in Australia wanted me to pay 3000 AUD for a new head unit all together but the issue was just a typical corrupt hard drive. Thank you.
 
Peter:  Brookfield, Victoria Australia
I can't say Thank you enough! I have been chasing a non-working uConnect in my Durango RHR radio for a while. All the forums I searched were of no use and I was just about to break down and take it in to the Dealer. I found your site while researching my problem and after reading your page on the RHR radio, I thought I would try replacing the hard drive. Not only did this fix my uConnect and Voice Control, but I now have more storage for songs! Replacing the drive was easy and your website's instructions were spot on. One thing you might add for the Durango is there are two screws on the back of the trim pocket that need to be removed to get the trim off. Thank you again for your service, and fast shipping! Cliff
 
Cliff:   Plano, Texas
Solid State Drive    Installation went like a breeze, and cured the issues. The only little hiccup I ran into was that the four screw holes that affix the drive to the tray were off maybe a half millimeter towards the pins. They were that way equally on all four. But they worked. Once everything was reinstalled and power returned the radio worked perfect again. I am a huge fan! You saved me more than a thousand dollars! Now to load it up with my music again!
 
Russell:  Louisburg,  Kansas   USA
I received the HDD yesterday and today I put it in the nav/radio. It all works super. Many thanks.
 
Fred:  Hillegom, Holland
Thanks for sending the drive so quickly.  I have installed it and  the system works perfectly.
 
David:  St. Thomas, Virgin Islands
The hard drive finally gave out in my 2007 Jeep Wrangler Rubicon Unlimited. Funny things started to happen with my phone and navigation.  I Googled to find some solutions on Jeep forums and came across your web site. It only took me a couple of minutes to verify that the problems I was having were described in the troubleshooting part of your website.
I ordered an automotive grade new drive.  It arrived in my mailbox in 3 days. Install took about 20 minutes. Unit booted up and navigation and phone came right up.  Awesome product, I can't even imagine how much the dealer would charge.  Thank you for a great website and product.
 
Dorian:  Scottsdale, Arizona   USA
My VW Routan has an RER system.  UConnect and Nav stopped working. Nav was saying "no database connected".  I ordered a new hard drive on Tuesday;  we installed it on Thursday evening and we're all set.  It works great, actually better than before (faster boot up).
 
Molly:   Webster Groves, MO     USA
Solid State Drive    I just bought a new 2016 Jeep Wrangler and wanted to upgrade my HDD to a 128GB SSD. Steve suggested the SSD should be a clone of my 2016 hard drive because it would have the newest Gracenote version, but then added that RHB hard drives are locked in their firmware and must be unlocked before they can be cloned.

So they offered to unlock and clone my 40GB Jeep hard drive to a new 128GB SSD, adjusting the partition sizes to fill the 128GB.  So I shipped them my HDD on Monday.  I received the SSD four days later along with my hard drive and it works flawlessly! 
 
Matt:  Colorado Springs, Colorado   USA
When I turned on the ignition, my RHW radio would go into an endless reboot. It would show the Jeep logo and then restart. The new drive was easy to install and it works great.
 
Reading,  Berchsire     England
I was having a problem with UConnect/Bluetooth on my MyGig RER. The RER was installed this spring in my 2006 300C with a V2 lockpick adapter. After a couple of months, UConnect stopped working saying "the phone is not available". I checked the engineering menu and JK VR/HFM was greyed out. So, to be sure that it would be fixed, I ordered a "used 40G HDD" from you fellows. I received it yesterday and installed it this morning. I installed the drive, and then deleted the old UConnect pairing from my phone. Then re-paired my phone to my radio and poof it works!    I'm one very happy camper today!
 
Colorado Springs,  Colorado     USA
My REP system wouldn't even turn on.  Then I found your web site that said I should try my system with the hard drive removed.  Then my system started up and all the radio features worked normally.  So I ordered a new 60GB hard drive.  Now, my stereo, GPS, bluetooth etc all worked perfectly after installing your hard drive.  A HUGE THANKS for having a great website, great service and more importantly, a product which does exactly what she said it would! :)   If I hadn't found your website, my stereo was going to get thrown out within the next two weeks! :)
 
Highland Park,   Queensland Australia
Solid State Drive    Worked like a charm !!!  Blazing fast also.  Now if Garmin made their update as easy as replacing the drive.  You rock and thanks, totally saved me from buying a new deck.
 
Duxbury, Massachusetts   USA
I received the 40 Gb drive today just on time, since the original drive went into 100% failure. Since I am an experienced Electrical engineer, it took me about 30 minutes all together and everything is up and running. I may be ordering an extra drive for my spare RHR. Thanks again you guys are amazing..
 
Middleton,  Wisconsin   USA
Just want to say thank you so much! We just got the RBZ standard duty hard drive for my Chrysler TownvCountry van. My husband and I had it installed in just a few minutes and now the DVD player works again. It used to just say "reading" all the time. Our youngest daughter is special needs and the DVD player is a must for trips
 
Kathleen, Georgia    USA
My Cherokee UConnect wouldn't see any version of iPhone or any other Bluetooth phones.  I checked the Engineering Menu and found the JK VR/HFM  button was grayed out and didn't respond. The check-list on your web site says Bluetooth pairing depends on the hard drive so I ordered a new hard drive.  My Bluetooth is up and running again and my phone pairs with UConnect with no problems.  The drive took 30 minutes to install.  Great service, thanks a million.
 
Montreal, Canada
Solid State Drive    Our Mygig RHB would not read a CD or DVD;  the display always said "READING".  The system also had a long (~30 sec) startup.  After installing the SSD, the first screen asked for a security code, but after driving a short distance it now starts up normally and everything works. Our system was at software version 33.xx and we are going to leave it there unless we find something missing.  Another successful, happy customer!  Thanks for all your help.
 
Albuquergue, New Mexico    USA
The new disk arrived fine - took me 10 mins to install and it all upgraded perfectly.  Loaded all my music back on and it's all running super smooth and so quick - I should have replaced this sooner, instead of battling for so long with the drive that would hang. A huge thanks for your efforts. I originally read about you from another customer on a jeep forum and they mentioned you had great customer service & product - they weren't wrong
 
Perth, Australia
The new drive arrived on Thursday and I put it in yesterday.  No issues whatsoever with the installation or the 2.404 update.  I'm back up and running, loading mp3s to my heart's content. You provide a great service for those looking for help with their u connect mygig radios. I'll be sure to recommend you to anyone in need. Your prompt delivery and customer service was much appreciated.  Keep up the good work!
 
Swedesboro, New Jersey
Solid State Drive    The SSD installation went great. I would like to share some of my "before" and "after" findings with you.

WITH THE OLD DRIVE:
1. No serial number or Gracenotes shown.
2. No HDD capacity shown.
3. Would not update maps to NT2014. PND would not update.
4. Slow boot up and iPod music slow to load.

WITH THE NEW SSD:
1. All Gracenotes, serial number and capacity shown.
2. Updates went great from 23.xx to 30.xx to 50.xx
3. Garmin software would still not download.
    [ it is a known "bug" that Garmin maps won't update on 50.xx ]
4. Downgraded to update 30.xx, then the Garmin update worked.
5. Reinstalled 50.xx and everything works awesome.
Thanks a bunch
 
Deer Run,  Alberta   Canada
My Cherokee UConnect wouldn't see any version of iPhone or any other Bluetooth phones.  I checked the Engineering Menu and found the JK VR/HFM  button was grayed out and didn't respond. The check-list on your web site says Bluetooth pairing depends on the hard drive so I ordered a new hard drive.  My Bluetooth is up and running again and my phone pairs with UConnect with no problems.  The drive took 30 minutes to install.  Great service, thanks a million.
 
Montreal,  Canada
Solid State Drive    Our Mygig RHB would not read a CD or DVD;  the display always said "READING".  The system also had a long (~30 sec) startup.  After installing the SSD, the first screen asked for a security code, but after driving a short distance it now starts up normally and everything works. Our system was at software version 33.xx and we are going to leave it there unless we find something missing.  Another successful, happy customer!  Thanks for all your help.
 
Albuquergue, New Mexico    USA
About two weeks ago, my MyGig started acting weird like the navigation would show me paralleling the highway I was driving on by about a half a mile. I lost 768 songs on my hardrive, the SAT, FM and AM still worked but it would not show a list of stations as before and the voice commands would not even be close to what I just said. So, I thought I would just re run the last cd update disc I had. Luckily I went to their website where they warned that running the update while having these problems could brick my mygig. After reading the symptoms for a bad hard drive I ordered one of theirs for $138. It arrived two days later. Instructions for installation were copied off their website. With the new drive, everything works with no problems. The guy that helped me is Steve. Excellent service.  (first posted in the JKOwners forum)
 
Saint Francisville, Lousianna
Everything is perfect!  I just installed the HDD. 15 minutes only to remove the MYGIG and installation. Very nice. It was not necessary to update with the CD's. Everything works as it has to do. Now I can put new music with my USB key , and new pictures. Great Great really great. Thank you
 
Hauteville, Rhone-Alpes  France

The hard drive on My MyGig RER unit stopped responding so I tried running a 2.404 application update CD. The update stopped and the system went into Emergency Update Mode. It wouldn't run the update at that point and it wouldn't turn off . . I had to remove the fuse to get it to stop. After I installed the new MyGig REW hard drive it went back into Emergency Update and I was able to run the 2.404 update CD provided with the new drive. Now everything works great. Thanks !
   
Phoenixville, Pennsylvania USA
Solid State Drive   I have a 2011 Challenger with an RBZ. I didn't have any issues with my radio but was upgrading the application software from their web site. The updates went perfect and then decided to upgrade to an SSD. I live in northern Minnesota where it gets crazy cold in the winter (-30) and the old hard drive tends to slow down when it gets cold.  I am a tech guy but RBZ drives are locked so I couldn't clone my drive to a 128GB SSD I bought on ebay.  I sent Steve both drives. They cloned my original drive to my SSD (while enlarging the partitions) and mailed both drives back to me the same day they received them. I installed the SSD and everything went perfect, no issues and it's fast, the music starts instantly! I have also purchased a spare RBZ, thinking maybe I should upgrade that one too...Thanks for the super fast service!
 
Mark:  Babbitt, Minnesota,  USA
Nav was working on my original drive, but lost voice recognition and u connect. All is working now. Keep up the good work.
 
Bramton, Ontario  Canada
The new drive seems to have done the trick.  The only issue was my Sirius subscription got clobbered by the application update.  A call to Sirius to send the Radio and Traffic activation signal fixed the issue.  Thanks !
 
Buffalo, New York  USA
The Option to pair a phone with Bluetooth was grayed out and unavailable. Engineering mode was grayed out. Couldn't transfer music via flash drive to the hard drive. Couldn't store addresses in the address book, and voice recognition was not working. I have had this car for 3 years now and it's never worked right. Finally all the features are operating the way they are supposed to. I'm glad I stumbled on your web site. Your directions were spot on and everything worked like a charm! Thank you.
 
Redland, California  USA
I think my problem began when I started the engine on a low battery.  Sat radio and FM worked but no maps, no music or disk space. Ran an update CD and the system locked up; now in an endless reboot loop and won't turn off.  Attempted a reset by disconnecting the battery multiple times. It still wouldn't turn off so I pulled fuses to keep it from draining the battery. The new RER hard drive plus running the update CD included with the hard drive was fully successful. Very Happy, Thanks
 
Saint Marys, Goergia   USA
My hdd stopped working abruptly one day and I tried everything to access it. The drive was very easy to swap out. Took me less than 20 mins and all I had to do was remove 6 screws. 2 to open the top cover and 4 holding the head unit in place. The drive works, thank you for your speedy reply and help with this.
 
St. Hubert, Quebec  Canada
Suddenly, the HDD music menu had no playlists or anything else. Navigation and everything else was fine.  I received the hard drive today and it went like CLOCK WORK!  All is up and running! I really appreciate the product and your support! Just glad I did not have to buy a whole new unit!
 
Dunedin, Florida   USA
Music menus displayed " No Music Files Found" but the used disk space was unchanged.  I tried the 30GB disk image on my original hard drive, but Clonezilla would stop with I/O-Bad-Block errors within a minute.  I emailed "help" and they sent me the link to the 60GB disk-image at no charge and I installed that on a new 60GB hard drive.  All is good . . 30GB more music space . .total cost less than $100.  Great Service, Thanks
 
Mira Mesa, California   USA

Started getting error "Navigation Database Not Detected" on startup.  I Installed the Disk-Image with no problem, ran the application update CD and its fixed.
 
Burlington, Ontario  Canada

These guys are the best, fast shipping and email response!!!!!!
 
Oneida, New York    USA
When I turned on the ignition, my RHW radio would go into an endless loop.  It would show the Jeep logo and then it would restart.   The new drive was easy to install and it works great.
 
Reading, Berkshire   England
My wife and I completed the HD replacement this evening and the hard drive works fine.
 
Indianapolis, Indiana   USA
I was worried about doing this myself, but removing the hard drive from my WK only took a few minutes and it took less time to put the new one in. Leaving all the cables connected made it too easy. My music was gone but this time I'm reloading the music from a USB drive rather than from CDs.
 
Telluride, Colorado  USA
Received the larger RHW drive 4 days ago and installed today. It works good and didn't ask for security code.  I have 22gb hdd space now.  Thanks for help.
Istanbul, Turkey
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