- Payment via PAYPAL only and payment must be made within 3 business days after the date of purchase
Other payment method are not accepted.
- If you mistakenly made a purchase, please contact us and we'll cancel the deal.
We ship WORLDWIDE
We ship via DHL EXPRESS ( 4-6 days working days ) tracked online
Import duties
Import duties, taxes and charges are not included in the item prices or shipping charges. These costs are borne by the buyer.
Please check with customs office of your country to determine what these additional costs before bidding / buying.
These charges are normally collected by the delivery freight (shipping) company or when you pick the item up - do not confuse them as an additional shipping charge
It is the responsibility of the buyer to pay for customs, import duties, taxes and charges are not included articles or maritime shipping
If the item is returned back to us because of the refusal of the buyer to pay the above fees, we will not send the item until the buyer pays all the return and re -send tax ! The buyer can not cancel the order or request for REFUND under this situation
About Feedback/Guarantee
All products are 100% Original New and tested before shipment
Customer’s satisfactory is RG-OUTLET's ultimate goal
If you have a problem or question regarding your transaction please contact us before leaving any type of feedback
All emails will be answered within 1-2 business days
If you do not receive our reply, please kindly re-send your email .
About Warranty
Buy with confidence 12 months quality Warranty (Excluding the accessories , IR headphones )
If the item is defective, please notify us within 3 days after receiving
Do not open dispute without communications.
If you are not satisfied when you receive your item, please return it within 14 days for a replacement or money back.
Please contact our after sales service for RMA No. before returning.
Return must be with original package, and with all original accessories,if you return for refund. And if you return for replacement, just return defective part to save postage.
If item is defective in 1 month, we will shoulder ONE WAY freight sending you a replacement after receiving returns, Or offer refund (not include freight) after we receive the defective item.
If item is defective after 3 months, you can still send it back to us. We will send you a replacement after receiving the defective item. But you have to pay the extra shipping fee.
Our Email adddress is : mayahili@013.net.il
All emails will be answered within 1-2 business day. If you do not receiver our reply, please kindly re-send your Email
