1. All the items will be sent out to your PayPal Address within 1-2 business days after receive your cleared payment.

2. For item less than 2kg, We send by ePacket (To US mainly, 7-15 business days, sometimes longer) or Post Air Mails to worldwide (10 to 60days, sometimes longer).

For item more than 2kg, We send by international express like DHL EMS (3-10days, sometimes longer) to US, EU etc.; Other countries, may send via China or Hongkong post air parcel (15 to 30days, sometimes longer)
If you don't get your item in time, please do not hesitate to contact us via eBay message. Our customer support will check the status for you. Leaving Neutral or Negative feedback or low DSR or opening case without communication with us FIRST, really hurt our business and is no good for us to solve your issue; we appreciate your kind cooperation and understanding, and are responsible to serve you anytime. So, communicate with us first no matter what happen, thanks.

3. International buyers, please note:
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are on the buyer responsibility.
- Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.

We Only Accept Paypal on Ebay. For specific requirements, please feel free to contact us.

1. We understand that sometimes an item may not turn out to be just what you need. Refund or replacement request is available within 2 weeks after parcel received & in original condition and packing.

2. Please contact us before returning items and we will provide the shipping address. DO NOT send without communication.

3. If by any reason you are considering giving a Neutral or Negative feedback or low DSR(4 stars or below), please do contact us FIRST for a solution, we work hard to make sure All Our Customers are 100% Satisfied and will try best to resolve any problems you may have.

Leaving Neutral or Negative feedback or low DSR or opening case without communication with us FIRST, really hurt our business and is no good for us to solve your issue; we appreciate your kind cooperation and understanding, and are responsible to serve you anytime. So, communicate with us first no matter what happen, thanks.

1. We leave POSITIVE feedbacks for buyers as soon as and only if buyers did for us. If by any reasons you are considering to leave neutral or negative feedbacks, please do contact us FIRST via eBay messages before doing that, and never open a case without contacting us first, which badly hurt sellers and is no good for us to solve your issue. So, your POSITIVE FEEDBACK is very important..
2. Here is an illustration showing how to leave the positive feedback, please follow the following step. Thank you so much. And welcome back to our store again.

Shenzhen Lo.gas started from business of LPG/CNG conversion kits for petrol and diesel cars in 2006, located in Shenzhen China, now our business cover: Propane Methane Conversion kits for vehicle and generator, Filter, car mount holder, Ipad iPhone Holder, Car Led Lights...

Shenzhen Lo.gas Gas Equipment Co., Ltd
719A, Huang Jia Centre, Dong Huan Rd 1, Long Hua New Area, Shenzhen, GuangDong Province, China 518109
Fax: +86 755 81780337       Tel: +86 755 81780556