RETURN POLICY

We will accept any item back within 14 DAYS of purchase as long as the following conditions are met:

1. The item must be in original, unused condition and must be returned in the original packaging. We are unable to accept any item that has been installed and/or damaged / altered in any way. We cannot accept return items that are not in the original packaging as per manufacturer policies. Items returned in poor condition or having parts missing will NOT be credited. In the event a return is received by PARADISE MOTORING and the return is then refused BUYER IS RESPONSIBLE TO PAY FOR SHIPPING BACK and/or RETURN WILL BE REFUSED.
2. Return shipping charges must be paid by the customer. Unless our company or the listing is in error, the customer is responsible for paying return shipping costs. In the event of a fitment issue we will require a VIN # for vehicle confirmation to process your return.

ALL RETURNS

A 20% restocking fee, plus the cost of the original shipping will be charged to the customer on returned items without an exchange.

EXCHANGES

The customer will be responsible for the original shipping and the return shipping costs of the original item. Due to the nature of the relationship with our vendors, manufacturing suppliers and to meet PayPal requirements exchanges will be processed in the following manner as there are NO DIRECT EXCHANGES.

• First, a new invoice for the correct replacement item will be sent. Once a payment has been initiated for the exchanged item...
• Second, a credit will be issued for the original order. Proof of PayPal refund will be emailed to you at your request.

INSURANCE

The item/items being returned to PARADISE MOTORING MUST be FULLY insured. The customer is responsible for providing shipping insurance that covers the full price of any item being returned. The customer must obtain a Return Merchandise Authorization (RMA) from PARADISE MOTORING. You must contact us and obtain an RMA "BEFORE" returning any products. Be sure that the outside of the box has the RMA# clearly posted.

WARRANTY RETURNS

When the product is received and it is determined that there is a fitment problem due to manufacturing defect, we simply request that you submit proof in the form of digital pictures. If the product proves to be defective, it will be picked up and exchanged for a new non-defective item at no cost to you.

DAMAGE CLAIMS

Please inspect your package thoroughly upon receiving it, any damage claims must be filed by contacting us through eBay within 24 hours. Be sure to include: 1.) 1-3 pictures (no bigger than 600x400 pixels) showing the damage sustained to the product and/or box. Additionally the pictures will need to be emailed to us after initial contact through eBay. 2.) Name, email address, and item number from the original purchase. Filing a timely claim and providing the necessary information will guarantee that you receive a fast resolution to such an unfortunate situation.