Most parts we sell through eBay Motors come with a 6 month replacement/money back warranty unless otherwise stated. Engines and Transmissions carry a 91 day warranty. The 6 month period starts when you take possession of the part. *If a package is damaged upon arrival; make note with the courier at time of acceptance..

* If an engine/transmission or any other freight item arrives damaged. DO NOT ACCEPT IT FROM DRIVER. If the item is accepted damaged; YOU have NO recourse with the shipping company.

WE ARE NOT responsible for the damage.

Feel free to contact us via eBay Message within 24 hours: We MAY be able to provide you some guidance.

In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or offer PayPal refund of the purchase price, at our option. No labor warranty is provided.

IF the wrong item or vehicle parts was ordered; original shipping cost will not be refunded. (This applies to FREIGHT items also)

To return an item you must contact us via eBay Message within the WARRANTY period to obtain an RMA number (Return Material Authorization).

Once you obtain an RMA number, ship the item back to:
Mark's Auto Parts Inc
22 Russell  Road, Box Z
East Granby, CT, 06026

Mark's Auto Parts, Inc. ships to US addresses within the 48 states only; via: FedEx, UPS and USPS

Contact us via eBay Mail for shipping costs to: Alaska, Hawaii, Puerto Rico, APO, FPO.

No International shipping available.

MAP Freight Reguests: Please Provide ZIP Code and whether you have a Loading dock to accept delivery.

*EXTRA SHIPPING: NO Loading Dock OR NON Biz Del - $100

* Paid PRIOR to Shipping 

Items will be packaged/shipped within 1-2 days of purchase.  (Mon.-Friday 8 a.m - 3p.m E.S.T.)

Please allow 5-10 days for delivery. Most areas in the US are within 5 days.

Pick up at our facilities is available. Please email us prior to your purchase to arrange pick up.
 

No expedited shipping is available.

PACKAGES:

If an item arrives damaged, make note with the delivery person if accepting item; then please contact us via eBay Message within 24 hours for instructions.

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FREIGHT:

If an engine/transmission or any other freight item arrives damaged:

DO NOT ACCEPT IT FROM DRIVER.

If the item is accepted damaged, YOU have NO recourse with the shipping company.

WE ARE NOT responsible for the damage.

Feel free to contact us via eBay Message within 24 hours: We MAY be able to provide you some guidance.

We accept immediate payment using a credit card via PayPal only.

Sales tax will be applied to all orders shipped to the state of CT.

Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.

Part Category. A category is a way of classifying a part in inventory. The category appears as a one-letter abbreviation under Part Detail. A category is a way to identify a part by location or condition, and helps to indicate whether a part needs to be pulled and prepped before shipping.

Standard Part Categories include:

Part Color Definitions

If you have a question about a part, please contact us: eBay email or (Google us) BEFORE purchasing.

Our main contact method is by eBay Messages. We try to answer all messages within 24 hours. (Mon-Fri.)