Shipping
Item will be dispatched within 1-2 days after receipt of full payment.
You should get your items within 2-7 days, and from our past experiences, it may go
up to 12 days for far and remote areas. In order to ensure quick and speedy
delivery, all our items will be shipped from our warehouse in Sydney (unless
otherwise stated).
Depending on your location, the delivery time will be around 1-6 business days in
Australia. Transit Insurance is available for AUD $4 per item.
This delivery time frame is used as a general guideline only. Please note that
delivery times may vary, particularly during peak periods. And sometimes take a
little longer, due to weekends and public holidays or other reasons, please allow
sufficient time for delivery.
We offer Express services for certain items, please check the "Shipping and
Payments" section on the listing for details.
We offer combined shipping for selected items as shown on Postage and handling
section. The full shipping/handling price will be charged for the item with the
highest shipping charge.
Payment
We accept Paypal and Bank Deposits for sales in Australia.
Please include your ebay ID and item number as references if you pay using Bank
Deposits. Failure to do so we will DELAY the order/shipping process significantly as
we will NOT be able to match your payment to your purchases.
We do NOT accept cheques, postal order, money order or Cash On Delivery.
Payments must be made within SEVEN (7) days after closing for auction.
Unpaid items will be reported to eBay and a strike will be placed on your account
under eBay's Unpaid Item Process.
Returns & Warranty
We accept item returns if item is not as described in the listing or product is
covered by warranty
Please contact us within 7 days of receiving the items if item is not as described
or DOA.
Please email us first to issue returns authorisation.
Returned items must be in acceptable condition and without physical damage, except
damaged in transit.
The returned items will be inspected and if faulty, it will either be replaced where
possible or a refund will be issued.
Returned item will be replaced or repaired. It takes approximately 1-2 weeks. We
will replace or repair the item depending on product availability.
If the replacement is not available, a refund of the purchase price will be
issued.
If a non-defective item is returned for refund, item must be returned in its
original condition and packing.
For our assistance with regards to warranty and returns please email to
sales@mycarperformance.com
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