- We accept paypal payment with confirmed address ONLY
- All California shipments are required to pay CA sales tax of 9.5%.
- All items sold requires immediate payment.
- We do offer combined shipping discount for international orders, please email us for detail.
We accept Paypal only, and can only ship to your Paypal confirmed address. Please make sure you put the correct address in English at eBay checkout. Please make sure you put the same address with your Paypal payment. We will not see the notes you left at checkout. Please contact us for any changes via eBay message.
Refunds will be given as credits to your Paypal account only. Buyers are responsible for transferring the credits from Paypal to their Bank/Credit Card accounts.
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All Domestic shipments are shipped via UPS/USPS. Shipments
outside the Continental 48 states and PO Boxes are shipped via Priority Mail
regardless of the package size.
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All International shipments are shipped via USPS First Class
International. Please allow at least 21 business days to deliver. Tracking
status will not be updated until delivery. No insurance will be available.
Buyers assumes all risks for all lost packages.
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International buyers are responsible for all Brokerage Fees
and Duty Tax, these fees are not charged by CarChoice, and are not included in
the total amount of the auction. If you have any question regarding why you are
being charged this fee, please refer to your government official website.
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We participated in eBay's Fast and Free shipping program and
we ship all orders within 1-2 business days. Sat and Sun are not business days.
USPS Approximate Delivery Time
UPS Approximate Delivery Time
If you want to return the item, no problem, we will take it back and issue
full refund to you. See more detail:
- 30 Days Money Back
Your satisfaction is very important. If you are not satisfied with the products for any reason, please contact us for a RMA# and we will refund the ITEM PRICE of any unused items upon receiving the items back. The items must be in their original condition and no signs of being installed or used, and free of scratches. Shipping and Handling are not refundable.
All return items MUST be in original condition which means the item is never installed and in the original packaging.
- 30 Days Limited Warranty
Our products come with 30 days limited warranty against manufacturer’s defects. No exchange will be allowed for products that have been damaged during installation. Please contact us for a RMA# before sending the item back for exchange. If your item is damaged during shipping, please refer to DOA Section. All warranty claims MUST have a RMA number.
- DOA
If you have received a damaged or broken item, please email us immediately with a picture of the broken item attached so we can help you file a damage claim with the shipping carrier. No claims will be honored after 30 days after item is received.
- All products must be in original packaging with RMA number. Packages received without a valid RMA number will be rejected and no credits will be issued.
- Please allow 24 to 48 hours to receive your RMA number. Please allow 10-14 Days to process your return or exchange after it is received by our RMA department.
NOTE: We cannot send out replacements without receiving the items back. We strongly recommend you to keep your factory OEM lights in case you need to exchange your purchase. This way you'll have something to use while you wait for your replacement.
- Our products DO NOT come with installation instructions. Professional installation is highly recommended.
We always strives for 5-star positive ratings on ALL categories from you. However, sometimes things happen and leaving negative
feedback doesn't fix the problem. If you have any issues with the items, please
contact us ASAP and we will be there to resolve the problem for you. To ensure
WIN-WIN situation, please do NOT leave 1-star/2-star ratings before giving us a chance to make things right for you.
DSR Catogory | How are we
going to achieve 5-star services |
Item as described | - We are posting detail images on our description to ensure that you have a chance to see different angles of the item. - Item shipped will be exactly same as shown in picture, you get what you see. - If you are not satisfied with the item, we have a 30 day money back guarantee rule, ship item back within the 30 days period and we will issue a full refund to you. We will update our description if there is any misleading information.
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Communication | - If you need help on installation, feel free to contact us and let our technical support team to assist you. - We reply our email everyday and you will get a reply from us within 1 business day. - You are also protected by eBay buyer protection. Feel free to contact us before you want to return the product and we will get back to you promptly. - We are going to leave positive feedback to all our buyers after payment is received. - We will update tracking number to eBay once item is shipped, and we will also send out notification to our customer after purchase is made, payment is received and item is shipped.
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Shipping Time | - We will try to ship out orders within 1 business day, and according to eBay statistics, our account achieve shipping out 97% of our items within 1 business. - We adjust our inventory count daily in order to avoid item out of stock; however, there might still have 1-2% chance that item is out of stock, and we will contact you immediately. We will either issue you a full refund or offer you an alternative item with discount.
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Shipping Rate | - All items are free ship to 48 Domestic States. - Shipping to PR, AK, VI, HI, GU, PO box, APO, FPO, Canada or International is listed in the item description.
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