• There will be
9.75% Sales
Tax on the Total sales price With
Shipping Cost for
California Buyers.
• " Free Shipping " Services, If
offer, is for
US Lower 48 States
Buyers Only. Alaska & Hawaii will
have a different Shipping rate.
• We accept Paypal / Credit Card
payment through Ebay Checkout ONLY
• We only ship to
Paypal Confirmed
Address as this is recommended for
both buyer and seller protection.
• Most of the orders will be shipped
out from our main warehouse CA within 24-48 hours after
payment is cleared. The transit time
is provided by the shipping carrier
based upon the item is picked up.
• Additional shipping charge will be
applied to reship for incorrect
address entered by the buyer at
checkout.
• We DO NOT Ship to PO Box , APO,
FPO, Puerto Rico , Virgin Islands,
Guam , American Samoa , Minor
Outlying Islands , Northern Mariana
Islands.
• International & Canada buyers are
responsible for any possible
brokerage/custom fee. Please consult
with your local post office or
authority for details.
• All International countries except
CANADA. If Buyer can't find their
country shipping rate in the Ebay
shipping info, We apologize that we
couldn't process the shipment to
those countries which are not
listed.
• Alaska & Hawaii Buyers Attention:
Please only choose
The Correct
Shipping Method That Shown On The
Shipping Table For ALASKA & HAWAII
at the Ebay checkout to complete the
transactions. It is the only
shipping method that we provide for
customers on U.S. territories
outside the lower 48 states. Wrong
shipping method selected will put
the order on hold for insufficient
shipping fee paid. There are
shipping size limitation on certain
items such as body parts that we are
not be able to ship to AK/HI. Please
feel free to contact us prior to
bidding.
• We do provide
Combined Shipping
Discount, Buyer would receive a 10%
shipping fee discount after the
highest shipping fee is paid full.
For example, if shipping fee on
first item is $20, shipping fee on
the second item is $10. Then the
total shipping fee would be $20+ 0.9
x $10 = $29 for the combined
shipping fee etc.
|
|
Please Read
Everything Carefully Before You Place A Bid. Don't
Hesitate To Email Us If You Have Any Question About
Anything Of Our Product.
• How can you
pay for the auction if you are the buyer ?
Once this auction ends, we
will send the winning bidder an email with instructions
for completing the purchase. Buyers are highly
recommended to use our Checkout for the fastest
services. Just click on the link in the email or go
through the eBay checkout. Notification will
automatically send through email (the email address that
you registered eBay with) also. Please
email
us if you don't know what to do after winning the
auction.
Payment expected within 7 days after auction ends.
Product availability not guaranteed after 7 days.
PAYPAL payment is for US. customer only and only ship to
your PayPal confirmed address, no exception.
PAYPAL payment ( in USD ) is the only payment method
will be accepted for International Buyers.
Insufficient amount or information will delay the
process of order, please read the invoice carefully.
•
How long
will it take for the item shipped and arrived ?
Most likely, order will be
process within 24 hours (except weekends and holidays)
after payment is received. Please allow up to 3 business
days for the item shipped. Usual transit time from 3-14
days, depends on destination.
• Any
installation guide come with the products ?
Most of our items do not
come with installation guide. Though some products may
come with instructions, they only serve as a guide.
Professional installation is highly recommended for all
products.
• What should
you do when you receive a wrong , defect, damage, or
dissatisfy product ?
Since all our products are
sold as brand new, all damaged products are considered
damage during transit. Please inspect and hand-fit all
items by the time it arrive. Customer MUST contact us
within 7 days after the date of package arrived via
email for all claims of shipment damage, defects,
missing parts, or dissatisfy. No claims will be accepted
after 7 days, NO EXCEPTION.
If the product you
received is not what you purchased or it function as
intend due to manufacturer's defector whatsoever reason,
we will gladly replace it at no charge. However, it is
necessary that you can provide a photo to show us the
problem before we issue a return label for you. And we
must first receive the product, and examine the
defective item before an exchange, or refund is
processed.
When you received a damage or loss package,
please email us immediately
so that we can help you to solve the problem ASAP. Once
we receive your email, we may file a damage/loss
claim against the carrier. Replacement item will be
shipped out after we receive the approval confirmation
from the carrier. However, if the claim is denied, we
will NOT be responsible for the lost package. For the
damaged item, we will offer the buyer an exchange only.
Buyers are responsible for return shipping fee.
All auction sales are
final. We can only issue an exchange for the following
reasons: Defected Item or wrong Item Shipped.
All returned item MUST
obtain a Return Merchandise Authorization (RMA) Number
issued by us before returning. RMA number must be
clearly written down on the box/package. Item must be
returned and arrived within 14 days after RMA number is
issued. Packages unauthorized return will be refused.
Buyer is responsible for
returning the item in its original condition (must have
all original parts and packaging, never install).
Otherwise, 20% restocking fees will be charged.
Buyer is responsible for
return shipping costs under any
circumstance. All shipping and handling fee will not be
returned in any case.
• What should
you do if there is fitment problem with your purchase ?
All of our items are
made by OE approved manufacturers and they were tested
in factory. However, it does happen sometimes because of
improper installation or wrong item purchase. If an item
is being returned due to fitting errors, we do ask
customer to provide a written report from professional
installers or shops stating what the problem is or we
will not accept the return.
•
Why my
purchase is different from what I saw online ?
Some products may vary
slightly due to lighting, picture angles, or monitor
resolution. You agree to these terms by conducting the
transaction. If you have questions, please contact us.
•
How do we
handle if the item out of stock ?
We try our best to have all items we list
and since all items are continually listed,
occasionally, due to high demand or human error we may
be temporarily out of stock. If this occurs, we will
contact you and ask if you would like to wait for the
part to be back in stock (usually 3-10 days), product
exchange or a full refund.
•
Is there a
30 days money back guarantee ?
Yes!
It's our goal to provide 100% satisfaction to our customers.
If you are not satisfied with the products (you just
don't like it or it is not what you expected), you can
ship back the item in the 100% original brand new
condition for the refund of the ITEM PRICE only. Buyer
is responsible for the return shipping fee. Item must be
returned to our warehouse within 30 days upon the item
delivered date. "FREE SHIPPING" item will be charged 20%
of item price for restocking fee. Item must has their
original packaging, no signs of being installed or
mounted, used, cut wires or scratches. Item must be
original saleable condition (which is determined solely
by GT_RACERS). Fees may apply if item is determined as
not original condition.
•
Is there
any product warranty ?
Basically, all auction
items are sold "as is". However, we are willing to
provide our customer a limited 60 days warranty. That's
the reason why you need to buy from us. Warranty is for
EXCHANGE ONLY. All products come with a 60 days limited
warranty against manufacturers defects including bulbs,
LED outage, and water leak. No exchange will be issued
on products that have been damaged or improper use in
any way. Customers must pay for both way shipping for
product exchange.
•
Why & What happen if
the buyer send us a Email when he/she has a problem &
didn't get our reply ?
We will only answer email
during office hours ( Mon-Fri 11:00am - 6:00pm PST )
except holiday. All emails will be replied in the order
it was received the following business day. However, we
did receive some customers complain that they have not
received our emails. Mostly because our reply emails get
into the SPAM/JUNK mail box. So please check those mail
folder also or use the "contact seller" on your auction
page to contact us directly.
For our
COMPLETED payment,
shipping, service, and warranty/return policy, please
read our ""
page
Hours: Mon-Fri 11am-6pm PT.
We do not answer emails, process orders or make shipment
on weekends and holidays.
CLICK HERE FOR MORE
PRODUCTS SEARCH
~~ Enjoy the 10% off of S&H fee for multiple items purchase ~~
|
|
|