Shipping Information
We ship from City of Industry, California 91745, only to eBay address. Package handling only takes one business day at our warehouse. Please make sure your shipping address and payment information before check out. Once payment is completed, Please contact us by phone or leave us a eBay note if changes are needed before we send out item. Our customer service phone number: 855.955.0066. If you have any changes, please inform us before 3:00pm at PST in the same day.
*If address change is needed, you will be responsible for any fees associated in the condition that you contact us after we ship the item.
*For international buyer: Import duties, taxes and charged are not included in the item price or shipping charges. Buyer will be responsible for these charges. And international shipping will usually takes 7 to 30 days, which depends on the customs.
*Orders placed over weekend will be shipped within 2 days.
*Estimated time for delivery: USPS: 2-6 business days. UPS/FedEx: 3-5 business days.
* We ship to all 50 states, include FPO, APO and P.O box. Extra shipping charges may apply to orders ship to Alaska and Hawaii.
Payment Information
We accept PayPal payment only.
Payment should be completed within four days of auction closing. Or unpaid dispute will be filed for closing auction.
ReturnPolicy
All of our items come with a 60-day return policy. We insure all our items are new and in excellent condition prior to shipping. In the event that you receive the item is not in the standards above, please contact us via eBay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation.
* Refunds given only if item DOA and cannot be replaced via PayPal. If so, please report it within 5 days of receiving the item and return to us within 30-days since the delivery date for exchange or refund.
* If you need to return, please double check to make sure the item does not work and contact our customer service representative, let us know the detailed problem and send us some photos for confirmation. Then get a unique address to return.
* All non-seller mistake returns for refund will subject to 20% restocking fee and buyer is responsible for return shipping fee.(e.g. you purchased wrong model, wrong color or wrong size)
* All return requests MUST accompanied by an RMA(Return Merchandise Authorization) form be received within 60 days from the date of original order.
* We only accept return for original package, please make sure the item has not been used or installed.
* We reserve the right to refuse any return for any request that does not meet these requirements.
Feedback
Please remember to leaveus feedback as below if you are satisfied with our product & service. We will do the same feedback for you. We appreciate your attention and business.
If you have any problems/concerns of our merchandise/service, please contact us immediately and give us a second chance to correct it before you decide to leave any neutral or negative feedback.
If you have any problems/concerns of our merchandise/service, please Click hereto contact us immediately and give us a second chance to correct it before you decide to leave any neutral or negative feedback.
Contact Information
We are located in City of Industry, California. If you need a large quantity or local pick up, you are very welcome to our store. Please feel free to contact us if you need more information to our products or services. We will contact you back in the shortest time with requested information. Please contact our customer service department by Email or eBay message, we will respond within 24 hours. Our contact information is following:
Phone number: 855.955.0066
Hours:Monday – Friday 9:00am to 5:00pm
Saturday and Sunday are closed.
