Instant PayPal payment is the preferred method of payment.
We also accept payment via PayPal, DebitCard, Visa, MasterCard, Discover. 
We will only ship to the confirmed PayPal shipping address given with the payment.
If you want to ship to other address, please change your PayPal shipping address before you make payment. 
To avoid initiating an unpaid item claim, please pay within 7 days.

The item will be shipped out within 1-3 business days with cleared payment. Please included your phone number to the payment note for prompt and secure shipment.
Tracking numbers for all orders are added to eBay once they have been dispatched; please login to eBay to find the tracking information for your order.
VIGO can send international shipment via DHL, UPS, EMS, FedEx or TNT, the package usually take about 3-7 days to arrive. The choice of courier company is  depending on buyer's location, VIGO reserves the right to choose courier company according to buyer's order(Postage and handling fee doesn't include any REMOTE AREA and P.O. box address fee, there will be an extra applied). 

International Buyers- Please Note
The import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. (If the item ship from our US warehouse, US buyers no need to pay any import tax.)

Taxes, Customs& Duties
VIGO will help buyers to minimize the risk of paying tax, but we cannot sure how much tax you'II pay for. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Some countries' customs may charge taxes for importing goods from another country such as Import Duty, Value Added Tax,a Purchase Tax, Customs clearance fees etc.

2 years hassle free warranty
VIGO offers 2 years hassle free warranty and lifetime support for each LED headlight bulb.
We offer 60 days money back guarantee. If you are not satisfied with your purchase for any reason, you can return the item for refund or replacement within 60 days from your date of purchase. If you don't return goods within 60 days from date of purchase, your right to cancel will be revoked. Please contact us for return or troubleshooting help prior to returning any products.

If you have any concerns regarding shipping, item quality etc., please contact us prior to 
leaving us neutral or negative feedback.
We will do our best to reach your satisfaction and make sure you have a nice purchase 
experience in our store.
If you're satified with our service, hope you could leave us full 5 stars positive feedback, 
it will encourage us to do better in future.

Q1: Will this bulb fit my vehicle?
A: We can match almost any vehicle to one of our bulb sizes. eBay only lets us include some vehicle fitments per listing, but if your vehicle does not show up on the compatibility table at the top of our listings, please check: "https://www.sylvania.com/en-us/applications/automotive-lighting-systems/Pages/lrgmain.aspx" to find correct the bulb size.
Click this link to check the bulb application guide here

Q2: My item has not arrived, what's taking so long?
A: Sometimes items take longer than expected, especially if it’s going far or to rural area. Check with your post office to see if your item has been held up. Sometimes USPS will not update a tracking number until it has arrived at its destination. If your item still has not arrived after a few days, let us know so we can double check for you and help solve it asap.

Q3: Do I need to mention the Year, Make and Model in the notes when place order?
A: YES. Please include the Year, Make, and Model in the notes section during checkout to ensure you receive everything needed for your kit!

Q4: My bulbs won't fit, help!
A: Special bulb holder may be required. See if you can take the holder from the stock bulb. If not, let us know.
The bulb size may be wrong, double check the item you received with the item you ordered.
Do you have an aftermarket lighting housing? These may not be perfectly fitted for aftermarket bulbs and will require some manual modifications.

Q5: Neither side lighting up? Both sides flicker, flash, or work inconsistantly.
A:Check the headlight fuses, and then check the ballast plugs to insure correct installation. If this doesn't work, there may be a voltage problem with the vehicle. You probably just need a relay or capacitor.