Shipping
All orders must be received by 1:00 PM P.S.T to be shipped the same day, Orders received after 1:00 PM P.S.T will be shipped the next business day. Orders received after 1:00 PM P.S.T on Fridays will be shipped on the following Monday. All orders are processed and shipped during regular business days excluding major holidays. Chaparral Motorsports' standard shipping time is 5-7 business days via Ground services. (Tires and oversized items ship via USPS or UPS Ground). Shipping requires a street address. Shipping available to United States only. Chaparral customers will receive an email notification of the shipment along with tracking information, if available.
Expedited Shipping
All expedited orders must be received before 1 PM PST (Noon Pacific Standard Time) to leave same day. If an order is received after 1 PM it will leave our warehouse the next
business day.
For
2nd day air orders please refer to table below for estimated delivery times:
| Orders Placed On: (Pacific Time) | Will Ship On: | Will Deliver On: |
| Monday | By 1pm | Monday | Wednesday |
| After 1pm | Tuesday | Thursday |
| Tuesday | By 1pm | Tuesday | Thursday |
| After 1pm | Wednesday | Friday |
| Wednesday | By 1pm | Wednesday | Friday |
| After 1pm | Thursday | Monday |
| Thursday | By 1pm | Thursday | Monday |
| After 1pm | Friday | Tuesday |
Friday
Saturday
Sunday | Anytime | Monday | Wednesday |
For
Next day air orders please refer to table below for estimated delivery times:
| Orders Placed On: (Pacific Time) | Will Ship On: | Will Deliver On: |
| Monday | By 1pm | Monday | Tuesday |
| After 1pm | Tuesday | Wednesday |
| Tuesday | By 1pm | Tuesday | Wednesday |
| After 1pm | Wednesday | Thursday |
| Wednesday | By 1pm | Wednesday | Thursday |
| After 1pm | Thursday | Friday |
| Thursday | By 1pm | Thursday | Friday |
| After 1pm | Friday | Monday |
Friday
Saturday
Sunday | Anytime | Monday | Tuesday |
Return Policy for U.S. Residents
We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange. All returns for exchange or refund must be returned within 30 days from receipt date. Returns and exchanges must be in new condition and include original product packaging. Return freight paid by the customer. Returns or exchanges older than 30 days require a return authorization from our customer service department.
We offer three options to return items back to Chaparral Motorsports.
1. Create a return label online on our ChapMoto.com website
- You pay nothing up-front.
- $7.99 will be deducted from your refund or exchange.
- No restocking charge applies if returned within 30 days ($10.00 or 10% fee, whichever is higher, after 30 days)
2. Return using your own shipping method
Complete the return form on the back of your invoice, and include it with your shipment to:
Chaparral Motorsports
Attn: Returns
639 S Crescent Ave
San Bernardino, CA 92410
- All returns must be prepaid.
- Freight collect packages will be refused.
- Customer is responsible for return shipping charges.
- A refund back to the original payment method used will be issued upon receipt.
- Keep a copy of your tracking number.
Return Policy for International Residents
Please contact us directly through eBay.
Terms and Conditions
Picture may slightly differ from product received. Please make sure item is the right one for you prior to bidding. Any discrepancies must be reported within 3 days of receipt of product. Terms and Conditions of Chaparral Motorsports are available on the company website. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them. Chaparral Motorsports reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
