Most parts we sell through eBay Motors come with a 101 day money back guarantee unless otherwise stated.        
The 101day period starts when you take possession of the part.  No labor warranty is provided.        
        
In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option.        
No refund on deposits or unwanted special order parts or special "cut" items.        
        
To return an item you must contact us via eBay Message within the 30 day period to obtain a RMA number (return material authorization). If you return a part without a RMA you item will be subject to a 25% restocking fee

        
Original shipping charges and return shipping charges are not refunded.        
        
Once you obtain an RMA number, ship the item back to        
M & K Used Auto Parts Inc, 3100 N Sparkman Ave, Orange City, FL 32763        
along with the RMA number.        

Hours of Operation are Mon-Fri 8pm-5pm est

Most parts ordered by 1pm that are off are shipped same day 

M & K Used Auto Parts Inc ships to US addresses within the 48 states only via FEDEX ground and USPS        
        
We ship to Alaska, Hawaii, Puerto Rico, APO, FPO upon request BUT DO NOT SHIP TO PO BOXES
        

International shipping available upon request only. Additional shipping charges will be billed through paypal.
        
Pick up at our facilities is available. Please email us prior to your purchase to arrange pick up.        
Items will be shipped within 24-48hours from time of purchase. Some parts are shipped same day if they are shelved and must be paid for by 1pm eastern standard time 
        
Please allow 5-10 days for delivery. Most areas in the US are within 5 days. No expedited shipping is available.        
        
If an item arrives damaged, please contact us via eBay Message within 24 hours for instructions.        

item ships fedex in 3 pieces 

Front Knee assembly.... Consists of a strut, lower,control arm, spindle/hub assembly. We do not guarantee ballpoints, brake rotors and calipers of any kind. Those three items are the main components of a knee assembly. also when shipping a knee assembly we take apart all three items for shipping purposes only 

Hours of Operation are Mon-Fri 8am-5pm est 

Questions are answered on off hours as much as possible as soon as possible 

If you have a question about a part please contact us BEFORE purchasing.        
        
Our main contact method is by eBay Messages. We try to answer all messages the same day 8-5pm Monday-Friday or within 24 hours.        
        
If we are unable to answer your questions before the listing ends the item will be re-listed again soon for you to purchase.