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Volvo Penta Engine - Marine AQ100 1961-1963 AQ115A,B,C 1969-1977 AQ120 1966-1980 AQ120,B 1966-1980 AQ125,A,B 1981-1985 AQ130A,B,C,D 1968-1977 AQ131A,B,C,D 1985-1989 AQ145A 1979-1985 AQ165A 1968-1969 AQ170A,B,C,D 1969-1980 AQ175A 1981-1985 AQ205A 1988-1989 AQ211A 1986-1989 AQ225A,B,C,D,F 1973-1986 AQ231A,B 1986-1989 AQ255A,B 1977-1978 AQ260A,B 1978-1985 AQ271A,B,C 1986-1989 AQ280A 1978-1979 AQ290A 1979-1985 AQ311A,B 1986-1989 AQAD30A 1983-1986 AQAD31A 1986-1989 AQAD40A,B 1980-1986 AQAD41A,B,D 1986-1994 AQD19 1964-1968 AQD27 1963-1967 AQD29,A 1967-1970 AQD32A 1969-1977 AQD40A,B 1977-1986 AQD41A 1986-1989 |
If there is any problem with your purchase please contact us via our Ebay store by clicking on Ask a Question button near the bottom of the page. If the product is damaged in shipping please send pictures within 24 hours and we can start process of filing a claim and get a replacement out to you.... When returning products to us you must provide: Item Number Buyer ID Your Address Your Phone Number Reason for Return Tracking We only offer refunds if the return is handled within the first 30 days (as per our Ebay policy) so any returns after the 30 day period will be via repair or replacement. If you get an item "that isnt as described" please be clear in stating what is different about the listing and the product you received. On rare occasions we do have shipping errors but ordering a starter because it looked the same is not "item not as described". There are many starters that look very similar to others and unless you are certain the product you order is correct prior to ordering we consider it to be user error. It is pretty simple to send a message to us to confirm the product you order is correct prior to ordering. We have experienced technicians who can help you be certain you get the right product for your needs. Pictures are not always of the exact product. Sometimes an OEM picture may be used or a different color product (ie gray alternator, but black one in picture) but the purpose of the picture is to provide you with the style and specs of the product. If you aren’t sure if the pulley is included please confirm prior to purchasing. We sell pulleys as well so if the item doesn’t include pulley we likely would be able to supply pulley. If one of our products is OEM we state it as such in the part brand section of item specifics. We sell OEM and aftermarket products. If you aren’t sure please ask prior to purchasing. Most of the returns we get either are 100% functional products or have a simple problem such as bad battery or dirty/loose/misconnected cables. Please make sure you contact us to see if we can help you resolve any issues before diagnosing a product as warranty. If you take our product to a shop to test and pay to have it tested, please insist on a copy of the results as we will require it in order to approve return. Please note that shipping times on Ebay are estimates. We ship from multiple locations and generally our product arrives faster than the estimated times but on occasion that wont be the case. If you need it by a specific day please confirm prior to ordering or upgrade to the next day service. If you order on a Friday at 4 pm central time your product will not ship until Monday. We ship our Ebay orders up until 4 pm central standard time. Again, if you need faster please order accordingly. We do not ship product on weekends or holidays. We only ship internationally via the Ebay Global Shipping Program. We assume no liability for any costs incurred outside of the United States. All customs or import duties are the sole responsibility of the buyer as are any other possible fees regarding shipping costs. Please confirm fitment prior to purchasing. Some types of vehicles take different options based on specific vehicle information that only you may know (ie… manual or automatic). We list the information as best as it has been provided to us but if you aren’t sure about the fitment please ask prior to purchasing. 
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