- We will check the product to make sure the completed content before we deliver.
- We do not accept normal returns without any defect or personal reason, such as: unexpected products or color, dirty box, and so on.
- We accept exchanging item or refund to you without paying additional postages when the item is defective via shipment (not caused by buyers) or incorrect shipping.
- ALL SHIPPING AND HANDLING FEES ARE "NON-REFUNDABLE".
- Item must be in original condition, so please inspect item before ANY installation or modification
- If any replacement is out of stock we will go ahead and offer buyer either REFUND or wait for the item to come from manufacturer (Which it can take up to 2-4 weeks).
- For more return & exchange policy, please contact us for detail.
## Damaged item or Wrong item Issues ##
- All defective items must be reported within 7 business days after receive it.
- If you received a damaged or broken item, please take photos for the broken part and email us immediately. We will help you to exchange product.
- If you found that the item is an incorrect item or some parts are missing, please take photos and contact us immediately. Please keep the box and the label because We might need some reference num or box size to determine if the item is incorrect or not. We will responsible for return shipping and reshipping fee if we make the mistake.
Note:Please leave me your phone number on ebay message before buying. FedEx,UPS and DHL do not take the packages without the recipient phone number. If we do not get a phone number, we are unable to ship your item.
- Please contact us before leaving any negative feedback if you are not satisfied with any products.
- Please feel free to contact us by using the ebay link: "Ask seller a question" above. We will reply to you as soon as possible except for weekends or holidays.
**Please note that we only work from 9am-6pm PST M-F but are OFF on the weekends so messages sent after business hours especially on Friday, will be answered the following Monday.**