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| We gladly accept PayPal as payment method; All major credit cards and e-checks are also accepted through PayPal.  | ||
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All orders to be processed within one business days, provided that the payment is cleared. Same day shipping is possible but we don't guarantee it. We ship to PayPal confirmed addresses only. Shipping options available. We choose Canada Post/UPS/DHL etc as our shipping carrier.  For USA customers, we ship via UPS ground which takes 3~6 days to arrive most USA addresses depending which state you are located. For UPS expedited shipping, it is an option when checking out;For Canadian customers, we ship via Canada Post expedited. It takes 1~6 days to arrive most addresses in Canada. For International customers, we ship via Canada Post/DHL/UPS by air express shipping. Shipping time varies. You might need to pay custom tax when importing goods into your country, buyers are responsible for these fees. Please contact us should you have any questions. We reserve the right to select which shipping company/carrier will deliver your product. This might affect you if you live in a rural community that does not accept deliveries from any specific shipping company. Should you have any inquiries or questions, please don't hesitate to contact us via eBay or email | ||
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- At Concept R we want to make online transactions as easy and smooth as possible.  100% customer satisfaction is our goal for all our customers. We offer a 30-day Return for Exchange Policy on our eBay orders. If for some reason, within 30 days of purchase, you are not satisfied with your item and want to return it, the item must be in the condition that you received it. Please make sure the unit is not installed or used and with absolutely no scratches. Please also make sure all original paperwork, box, and accessories are intact and with the unit. We will charge a 20% restocking fee on any non-defect return. The buyer is responsible for return shipping costs.- In the very unlikely event you receive a defective product, we will do whatever it takes to help you achieve 100% satisfaction. Defective product must be reported within seven days of receipt. - We do our best to accurately describe all items, so please take the time to fully review our photos and descriptions before making a purchase. If you are unsure of a product's functionality or compatibility, please contact us with your questions prior to bidding, we will be glad to answer all inquiries. - Buyer must contact us before shipping back any products. | ||
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| Why buy from Concept - NO hassle returns - Superior customer service - Professional support with in-depth expertise - Never compromise to product quality We greatly value your business. We strive to provide the highest level of quality and service on each of our products. Our goal is 100% customer satisfaction and five star feedback. If for any reason you don't feel you can give us a positive feedback or a 5 star DSR score (Detailed Seller Rating), let usknow. We will do whatever we can to right the situation. | ||
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 At Concept , customer service and customer satisfaction is number one. We pride ourselves of services, quality, exceptional prices, and web shopping experiences that we deliver to all of our customers. If you have any questions or concerns please feel free to contact us, we are here to help! Before buying, please make sure that you don't have any questions left as to what you are buying and what it comes with. If you still have any questions, please go over our listing again, if the information isn't there, please don't hesitate to contact us so that there is no confusion on your part, and make for an excellent experience | ||